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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: HP Deskjet 3755 - how to connect new network with MacBoo...

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05-03-2020 12:47 PM
Is the HP warranty still in effect?
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
05-03-2020 04:09 PM
Can you connect it using the USB port?
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
05-03-2020 04:50 PM
I don't have the right USB cord. I tried to connect the printer to the laptop and then it is recognized but it comes back with not connecting to the router. I have taken up so much of your time. Thank you. I am not sure what to do except take Eero off, reconnect the Airport Extreme, print all the stuff I needed and then look for another printer coompatible with mesh. Thank you again.
05-03-2020 05:13 PM
Came across this support doc from Eero.
If you do connect the old router check the EWS and make sure the settings are correct in the Network Settings on the Advanced menu.
WPA2 for the WPA Version
AES for the Encryption
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
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