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HP OfficeJet Pro 8210 Printer
Microsoft Windows 10 (64-bit)

I keep getting an Error Code 0XB820EBDC.  I have searched the web for this code but so far, no success.  I have reset using the power cable disconnect method, but after a period on time the code reappears.  Any ideas?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @LTMiniard,

 

Welcome to the HP Support Community

 

I understand you are getting an error message 0XB820EBDC on your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.

 

We need to perform a Semi full reset to restore the printer back to its original settings.

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

  

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

View solution in original post

10 REPLIES 10
HP Recommended

Hi @LTMiniard,

 

Welcome to the HP Support Community

 

I understand you are getting an error message 0XB820EBDC on your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.

 

We need to perform a Semi full reset to restore the printer back to its original settings.

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

  

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

HP Recommended

Could some one please email me the semi reset instructions to clear this error. This is an office where 10 people or so use this printer on a daily basis. Thanks    jktrueblood@**bleep**.com

HP Recommended

I have the same issue, please send reset instructions,

 

thanks,

HP Recommended

Please send the instructions to me as well?

 

Once I perform the reset, do I start all over with setting up the printer?   How will it affect my HP Instant Ink account?

 

Thank you,

Catherine P.

HP Recommended

Yes, you will have to redo the Instant Ink process for the printer.  If I remember correctly Instant Ink would show the printer was installed but not registered with Instant Ink.  Just follow the process to Register a new/additional printer (even though it's not really new) and you'll be fine. 

HP Recommended

I have the same issue, please send me the reset steps for 8210

email [Personal Information Removed]

HP Recommended

I need the instructions too please, same error. Thanks 

 

 

HP Recommended

I have the same problem. Can you please send the Instructions to reset the printer? Thank you

 

HP Recommended

 keep getting an Error Code 0XD90A39DB.  I have searched the web for this code but so far, no success.  I have reset using the power cable disconnect method, but after a period on time the code reappears.  Any ideas?

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