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- Re: HP officejet pro 8620 keeps losing it's internet connect...

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10-15-2015 12:38 PM
You told me that you were able to access EWS page. If so, then just run the printer software.
Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
10-15-2015 12:47 PM
Give me 15 minutes as I shall be at home. Am travelling now.
Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
10-15-2015 01:00 PM
Hello,
On the Printer touch Setup ( wrench icon ) > Wireless Settings > Advance settings > IP Settings > Manual ( static ).
Type in for
IP = 192.168.1.240
Subnet mask = 255.255.255.0
Default GateWay = 192.168.1.254
And then press OK.
Wait for 30 seconds.
On PC , open internet explorer and type in 192.168.1.240 in address bar and hit ENTER key. You should be able to see the EWS of the printer.
Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
10-15-2015 01:23 PM
That's it for the printer to not loose connectivity.
Run the printer software to install it.
Run the printer software to install it.
Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
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