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‎07-02-2012 04:10 PM

HP Recommended

OK, sorry, try this: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-104282-2&cc=us&dlc=en&lc=en

I am employed by HP

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‎07-02-2012 04:25 PM

HP Recommended

Hi

 

Still the same problem, it goes to a link on an FTP site which then doesn't work

 

http://ftp.hp.com/pub/softlib/software12/COL42878/mp-104282-2/HPPSdr.exe

 

It has http as the protocol, but I have tried that, and ftp

 

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‎07-02-2012 09:45 PM

HP Recommended

OK, this?: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&jumpid=ex_r4155/hho/ipg/ccdoc/p...

I am employed by HP

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‎07-03-2012 05:27 PM

HP Recommended

Thanks, I could download it. when I ran it it gave this when checking the scanning. (printer check was fine).

 

Untitled.png

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‎07-18-2012 04:59 PM

HP Recommended

Hi PrintDoc

 

Do you have any other ideas? I think this was all a bit of a wild goose chase, since the error is when accessing the printer via https, so the drivers and whatever installed on my PC should be irrelevant. 

 

I would expect the issue to either be a configuration one, or a firmware one. Especially as I don't seem to be the only person experiencing this?

 

Ian

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‎07-19-2012 09:11 PM

HP Recommended

OK, what brouwer are you using?  What security system?

I am employed by HP

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‎09-02-2012 09:09 AM

HP Recommended

I am having the problem on a 3070a (B611a). I have triede both Internet Explorer and Chrome on windows 7 and Chrome on Linux.

 

Attached is a screenshot of the Chrome web tool console.console.png

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‎09-02-2012 03:27 PM

HP Recommended

Do you have some security system that is getting in the way?

I am employed by HP

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‎09-02-2012 11:28 PM

HP Recommended
No, nothing. And I don't really see how any security settings would lead to this situation, the closest would be a firewall blocking https port, but if that was the case I would not see the error message. Further more the error message indicates that it is an internal error.
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‎09-03-2012 04:41 PM

HP Recommended

How about the security settings in IE?  You really do not have a security system (antivirus) on your PC?

I am employed by HP

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