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Guidelines
To resolve issues with 0xb90c05a4 error on your OfficeJet series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎11-04-2016 11:20 AM

HP Recommended

@, welcome to HP Forums, this is a great place to get support, find answers and tips.
Thank you for posting your query, I'll be more than glad to help you out.

I understand that you are facing issues with your HP Officejet 7610 Wide Format e-All-in-One Printer wherein it does not recognize 11x17 paper after upgrading to windows 10 operating system.  

 

Please lookup for the solution in my previous post for this issue.


I hope you have a good day ahead.
Regards,

Rainbow23 - HP Support.
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‎11-14-2016 07:51 AM

HP Recommended

problem with Photosmart 5520 een of meer cartridges lijken te ontbreken of zijnmogelijkbeschadigd?

ik heb alle cartridges vervangen helpt niet

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‎11-14-2016 11:24 AM

HP Recommended

@Henk4,  welcome to HP Forums, this is a great place to get support, find answers and tips.

 

I would like to inform you that this platform supports only in English. For any regional language support, I request you reach out the phone support using the link below.

http://hp.care/2bjG4nE

 

Hope it helps.

Rainbow23 - HP Support.
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‎12-01-2016 11:59 AM

HP Recommended

I took my printer with me for the weekend and when I brought it back and hooked it up it said the printer doenst work

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‎12-01-2016 12:36 PM

HP Recommended

@CDB1, welcome to HP Forums, this is a great place to get support, find answers and tips.
Thank you for posting your query, I'll be more than glad to help you out.

 

I understand that your HP printer does not work after setting it up again.

 

In order to assist you better, please let us know the model number of the unit from the link: http://hp.care/2bygf7l

 

Also, let us know the operating system installed on the computer that is connected to the printer.


I hope you have a good day ahead.
 

Rainbow23 - HP Support.
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‎12-04-2016 01:13 AM

HP Recommended

Hi, i have a hp Officejet 3830, I have installed it on the computer and i have a HP net work configuation page from the printer, that look all godd but i still cant get it to print from the computer

 

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‎12-04-2016 06:43 AM

HP Recommended

Printer 5520 cot problems with recognize the inkt cartridges , how can I find  the problem, I changed all the inkt cartridges, and cleant the contacts. Still the same problem.

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‎12-04-2016 06:45 AM

HP Recommended

Printer 5520 cot problems with recognize the inkt cartridges , how can I find  the problem, I changed all the inkt cartridges, and clean  the contacts. Still the same problem.

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‎12-04-2016 12:12 PM

HP Recommended

@JDKERR, welcome to HP Forums, this is a great place to get support, find answers and tips.
Thank you for posting your query, I'll be more than glad to help you out.

I understand that you are unable to print from your HP OfficeJet 3830 All-in-One Printer after installing it.

 

Don't worry as I have a few steps that should help fix this issue.

 

And here's the step by step guide for you depending upon the operating system installed on the computer in the links below:

 

1. Printer is Offline (Windows)

 

2. 'Printer Offline' or 'Printer Not Responding' Message (Mac)

 

Let me know how that works.
 

I hope you have a good day ahead.
 

Rainbow23 - HP Support.
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‎03-07-2017 02:04 PM

HP Recommended

hp c6280 all in one. I replaced the light cyan with a new one and screen came of saying cartrige empty. Went back to store replaced it with another, installed it and got the same message "empty" what's the solution

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