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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

@KELSEYPANTS,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that you are unable to install the cartridges of your HP Photosmart C4180 All-in-One Printer.

 

This issue could occur if the cartridge is not compatible or the cartridge may not be installed properly.

 

Let's go through a few steps to resolve this issue.

 

And here's the step by step guide for you in the link: Unable to Insert the Cartridge

 

You may also check the link: The Cartridge Pops Out

 

Let me know how this works.
 

You have a good day ahead.

Rainbow23 - HP Support.
HP Recommended

My printer suddenly stopped its connection to my Dell Vostro computer. I tried shutting down and waited and re-connected to no avail.  The printer states its connected but my computer states offline.

HP Recommended

@Milt84,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that you are unable to print from your HP Photosmart 5520 e-All-in-One Printer as the status on the computer says that it is offline.

 

This issue could occur if the drivers are not configured properly.

 

Let's go through a few steps to resolve this issue.

 

And here's the step by step guide for you in the link: Printer is Offline (Windows)

 

If the issue still persists, then you may follow this link to update the firmware: Firmware Update

 

Let me know how this works.

 

If the printer and the operating system installed is different, then please get back to us with the details listed below:

 

1. Click Here to Find Your HP Product Model Number

 

2. Click Here If Windows Operating System is installed

 

3. Click Here If Mac Operating System is installed

 

You have a good day ahead.

Rainbow23 - HP Support.
HP Recommended

wireless on, not connected. has worked in the past, reentered all required info

HP Recommended

I want to print 1/2 size greeting card envelopes in Hallmark Studio 2010 ( E5 or 115mm x 220mm) with my printer which is HP OfficeJet Pro 8710. The printer does not let me print in custom size. 

 

HP Recommended

Printer works fine, except I can't print from a document on the download manager. It gives me a green progress bar& finishes but won't print anything. Must be the website? Its a  HP 2130.   No need to do a test page, cuz it works on everything else.

HP Recommended

I'm using window 7 & sea monkey

HP Recommended

@DocCottle wrote:

Hey @casper3101,

 

Welcome to the HP Support Forums!

 

I see that you are having some issues with your printer. I can help you with that, however I am going to need some clarification first. Please let me know the name of the printer as is printed on its front label. Once I know that I will be better able to assist you. 


HP5550

HP Recommended

office jet pro 6978

 

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