PS B110a - Wireless setup fails if network has multiple access points

[Avonord]

@Vikesh Messing with the channel works for me. Thanks.

[AbbeDijkstra]

Just two thoughts:

A) my guess is the reason why it seems to work to disable one AP during wireless setup is that as soon as the printer connected to that AP it, from then on, recognises the AP by MAC address, no longer only by SSID. And is therefore able to reconnect to the 'original' AP after havind added a second AP (with a different MAC address). But I might be totally wrong in this, its just a guess...

B) a workaround would be to pick up a cheap AP (TP-link sells them for around  @20.00), place it next to the printer, and create a wifi network, with it's own unique SSID, solely for the printer.  Yes, it'll pollute the air with more wifi signals, but set the ERP (or the 'broadcast power') to as low as possible, as it's next to the printer anyway. Then it should work;-)

[MichelleM3]

I can't believe this is still happening...  HP Officejet Pro 8610

HP Network Printer Installation   Unable to find the printer.

" More than one access point/wireless router has been found that matches your network name (SSID). If this is not intended, your HP printer may connect to the wrong network." More than one access point/wireless router has been found that matches the wireless network name you are attempting to connect with.   "

I DO NOT CONTROL THE WIRELESS ROUTER SSID.  HOW DO I CONNECT TO THE CORRECT SSID WHEN THERE ARE 4 NETWORK DEVICES USING THE SAME SSID OF Chelmsford HA Guest?  Two are on Channel 1; One on Channel 6 and One on Channel 11.

BSSID is the wireless MAC Address

BSSID is the MAC address of the wireless access point (WAP) generated by combining the 24 bit Organization Unique Identifier (the manufacturer's identity) and the manufacturer's assigned 24-bit identifier for the radio chipset in the WAP.

I checked for software update via the control panel on the printer and I AM UP TO DATE.  

And No New Updates are Available at this time.   

I worked at DEC Printer Group in Westford. 

[Snoopy5062]

OK. Here's the fix.

I have Google Wifi (with three units) in my home, along with a Comcast router. The router broadcasts a wifi signal on the 2.4 and 5 GHz bands. The name of that network is ABC123.

When I set up Google Wifi (basically access points), I chose to use the same network name - ABC123 - for what I thought was simplicity. However, it caused a conflict, when my HP printer tried to find the network to connect to. I kept getting the following on my wifi report: "More than one access point/wireless router has been found that matches your network name (SSID). If this is not intended, your HP printer may connect to the wrong network."

Eventually, I figured out that the fix was fairly simple - I changed the network name of my Google Wifi to something different from the other (e.g. DEF456). I also turned off both the 2.4 and 5 GHz bands' wifi on my Comcast router, to "force" everything to go through the Google Wifi devices. Finally, for simplicity (instead of having to reconnect every device), I changed my Google Wifi name back to the one which I originally had on the Comcast router (ABC123). When i rebooted my HP printer, I was able to find the network, entered the network key, and voila! I could print wirelessly again.

Obviously, this worked in my case with Google Wifi, but I would think the concept is similar for other access points.

[aedwill]

Ok, asking the customers to muck with their networks and make the workarounds is just poor customer service.  That may work in India, but not in the US.  It's a simple fix.  Make the machines grab the strongest signal.  If that's too taxing, just grab the first.

[Yokohama]

I have no idea what WEP is or WAP? Do I need to get someone to take care of this?

[cavecreekgoat]

I resolved this exact issue by making sure that the two wireless access points (WAP's) I have are using different channels for the same SSID.  For instance, WAP1 is using the 2.4G channel 1, and WAP2 is using channel 6.  If the printer sees the same SSID on two different AP's on the same channel, my printer didn't work.  Once I forced the WAPs to use two different channels, the printer came right up.