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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎04-04-2016 06:45 PM - edited ‎04-04-2016 07:10 PM

HP Recommended
Product: HP4655
Operating System: Microsoft Windows 10 (32-bit)

Just switched to this printer over the weekend.  I am trying to print a program for our school's play.  My last printer printed everything just fine.  This one is not.  In the print preview, everything looks fine.  But when I print out the program, the image on the first page ony prints about 75%.  Everything else prints fine except the image.  I just sent the file to my husband to have him print it at work and it printed fine for him.  WHY is this printer not printing what is in the preview???

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-06-2016 07:05 AM

HP Recommended

Hey @SJU71,

 

Welcome to the HP Support Forums!

 

I understand that you are having some issues with printing from Word on your Windows 10 PC to your Officejet 4655 e-All-In-One Printer. I can help you with that.

 

Most likely the issue is related to Word, rather than the printer. To test this, try printing your Word document from another program, such as Libre Office or Open Office. If you are able to print the same document from those programs, the issue is with a recent Word update.

 

Please let me know the results after following the above. If you are able to print the document, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.

~DocCottle
I work on behalf of HP


Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.

Please click the Thumbs up icon below to say “Thanks” for helping!

View solution in original post

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2 REPLIES 2

‎04-06-2016 07:05 AM

HP Recommended

Hey @SJU71,

 

Welcome to the HP Support Forums!

 

I understand that you are having some issues with printing from Word on your Windows 10 PC to your Officejet 4655 e-All-In-One Printer. I can help you with that.

 

Most likely the issue is related to Word, rather than the printer. To test this, try printing your Word document from another program, such as Libre Office or Open Office. If you are able to print the same document from those programs, the issue is with a recent Word update.

 

Please let me know the results after following the above. If you are able to print the document, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.

~DocCottle
I work on behalf of HP


Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.

Please click the Thumbs up icon below to say “Thanks” for helping!
Was this reply helpful? Yes No

‎04-06-2016 10:15 AM

HP Recommended

Thank you!  I saved it as a PDF and printed it that way and it worked.  Thank you very much for your help!!

Was this reply helpful? Yes No
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