• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎11-03-2015 09:05 PM

HP Recommended
Kindly contact HP Tech Support for further assistance.

I guess printer need to be replaced.



If your printer is Out Of Warranty and if you are in USA, you might be provided with Trade-in option.




If you are in US , the toll free # is 1-800-474-6836 .

If you are not in US , then log on to www.hp.com , at bottom-left corner there is a world map icon, click on it and then select the region you belong to, which would then provide support options for you for that region.
.


Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
Was this reply helpful? Yes No

‎01-15-2016 02:17 PM

HP Recommended

Try this link for your HP Officejet 6835 printhead problem

Was this reply helpful? Yes No

‎02-14-2016 04:09 AM

HP Recommended

Problem with printhead, two days after support via phone fixed the problem.  Have done exactly what the tech told me to do, but has not fixed problem again. Out of warranty by just a couple of weeks. Not very happy.

Tags (1)
Was this reply helpful? Yes No

‎02-14-2016 04:36 AM

HP Recommended

The printer had to be replaced but was delayed as no replacement printers available in Europe for a week!!!

Tags (1)
Was this reply helpful? Yes No

‎02-28-2016 09:41 PM

HP Recommended

I have a problem with printhead on my officejet 6812.

 

I have disconnect printer from the wall and the printer.

 

Please help

 

Thanks

Tags (1)
Was this reply helpful? Yes No

‎02-29-2016 01:49 AM

HP Recommended

Hello,

Please click HERE to access the steps that should resolve the issue .

 

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
Was this reply helpful? Yes No

‎02-29-2016 08:39 AM

HP Recommended

Yes, I called HP and they said the printhead was defected.  The printer was under warranty and they replaced the printer.

New printer is working fine.

Tags (1)
Was this reply helpful? Yes No

‎02-29-2016 08:42 AM

HP Recommended

Hello,

 

Happy Printing 🙂

 

 

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
Was this reply helpful? Yes No

‎02-29-2016 06:01 PM

HP Recommended

Thanks for all the suggestions to try and solve my problem, but, finally had contact with HP and I think they will send me a replacement unit.

Tags (1)
Was this reply helpful? Yes No

‎06-06-2017 12:27 AM

HP Recommended

Problem with the printhead - Oxc19a0003

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.