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‎09-17-2020 12:51 PM

HP Recommended
Product: Laserjet M283
Operating System: Microsoft Windows 10 (64-bit)

Hello, one of my staff set up a new HP Color Laserjet MFP M283fdw and mistyped our common printer password, so we are now locked out.  

 

What is the process to reset the printer to factory defaults with the administrator password set?  I tried the other recommended reset instructions but it requires the password.

 

Category:
18 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-20-2020 07:07 AM

HP Recommended

@andyson5_77, Welcome to the HP Support Community!

 

I have sent you a private message with a set of instructions to perform a reset. Kindly check the same, this might help you to resolve this issue.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

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4 REPLIES 4

‎09-20-2020 07:07 AM

HP Recommended

@andyson5_77, Welcome to the HP Support Community!

 

I have sent you a private message with a set of instructions to perform a reset. Kindly check the same, this might help you to resolve this issue.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No

‎09-24-2020 07:54 AM

HP Recommended

Thank you!  That worked.

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‎10-27-2020 02:25 AM

HP Recommended

I have a similar issue for the model  HP LaserJet Pro MFP M226dw

@Kumar0307 / Community, request for help with how to reset the password.

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‎11-15-2020 09:33 AM

HP Recommended

I have a HP Direct-1E-HP Envy 7640/series. It was networked fine with all our devices. Suddenly, it dropped off my iPad, but still fine on other devices. When I try to reconnect it, PW is requested. Not aware of having a PW for this. How can I establish?

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