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To resolve issues with 0xb90c05a4 error on your OfficeJet series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎11-04-2022 06:53 AM

HP Recommended

Has anyone tried a factory reset?

 

This issue without a solution response from HP is ridiculous.

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‎11-04-2022 01:57 PM

HP Recommended

Hi buddy,

I have also tried to unplug the printer 2X and then turn it back on. The previous issue that I was facing is resolved but now it is giving another problem. 

When I have turned it back on, issue that I was facing before was gone and the process start working but just on the next step on my laptop (with my office deskjet connected to it vial application), it began showing error code OX- 8558353938 ac. If you have also faced the same issue, let me know how it was resolved.

 

Thanks in advance.

Cheers

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‎11-04-2022 01:58 PM

HP Recommended

Hi buddy,

I have also tried to unplug the printer 2X and then turn it back on. The previous issue that I was facing is resolved but now it is giving another problem. 

When I have turned it back on, issue that I was facing before was gone and the process start working but just on the next step on my laptop (with my office deskjet connected to it vial application), it began showing error code OX-8558353938ac before it was showing B305ED09). If you have also faced the same issue, let me know how it was resolved.

 

Thanks in advance.

Cheers

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‎11-06-2022 09:38 AM

HP Recommended

This is the second thread I have been through.  'Something' happened in late October and based on these threads many people are experiencing the same issue in a short period of time.  A botched auto-update, perhaps?  I'm 'pretty sure' my computer hasn't updated anything that would affect my Officejet.

 

Does HP monitor this?  I usually deal with HP Enterprise and finding HP support for consumer level devices can be a nightmare.

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‎11-15-2022 09:37 PM

HP Recommended

I am having the same issue. Can you please send me the instructions to reset my printer?

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‎11-24-2022 08:11 AM

HP Recommended

This is now happening 5 times a day.  Is there a fix other than unplugging and rebooting my printer 5 times a day

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‎11-24-2022 08:13 AM

HP Recommended

agreed. What is the solution 

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‎11-30-2022 04:59 AM

HP Recommended

In the end I got a solution (do factory reset) after turning to twitter.  No other attempt at getting a solution worked

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‎11-30-2022 05:00 AM

HP Recommended

I did a factory reset, it cured the problem

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‎12-30-2022 03:01 PM

HP Recommended

Please help me reset my printer.

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