error code: EBS00P0004

[Gerus]

I have the same issue with HP DeskJet 2710 All-in-One Printer.

I tried many times reset, restart, but not able to connect the printer. I deleted all printed related information form the PC (base on the found tutorials).

Although the first step with HP Smart / HP Easy Start is always made successfully (when the software say the printer is connected to the wifi), but further setups results error code: EBS00P0004.

Software simply said sorry, there is an unknown error, process cannot be finished… so this is the end? The Printer cannot be used anymore???? I should throw to the trash???

There is no any alternative solution???? Just these useless software’s???

Please provide us a single driver offline installer, what provides the communication with the device.

Give us an effective solution, with a detailed tutorial. (Please not repeat again how should we unplug the cable to reset the device, because that is not a working solution)

[Vickikick]

Hi no I have tried all the resets and still does not work!!

[AndrePro]

Hello, help me, please. Printer HP DeskJet 2710e Wi-Fi. During wi-fi set-up got
Error code : EBS00P0004. How I can resolve it?

[wynford]

I'm having the same problem with my HP Photosmart all-in-one D110a and my new Gateway 2.0 router/modem... printer worked fine when I had a Hitron router/modem and my cable company couldn't help and said to contact the printer manufacturer.

I can print wired, probably with Windows default driver, but not wirelessly because of that error code

HP Smart App sees the wired and wireless printers... but i get these messages... 

WIRED... followed by WIRELESS...

[scottyr]

I am getting error code EBS00P0004 on my office jet printer 4620 

[wynford]

It has to be something with the HP Smart app as mine shows the printers, but when I click on them, that's when I get those messages.

[Pitpaul]

Habe die Fehlermeldung EBS00P0004 auf meinem 5520 all in one.

Gibt es Hilfe, was kann ich machen.

[Hadek]

help pleas

[Treeko]

Hi @key82kc,

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

I see that you are facing printer error with HP Printer.

Please perform the below steps and let me know.

1) Turn off the Router, Printer, and the computer/ mobile devices. 

2) Wait for 60 seconds. 

3) Turn on the Router first and wait for all the lights to stabilize. 

4) Turn on the printer and allow it to configure itself. 

5) Turn on the computer/ mobile devices.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a good day.

Treeko

HP Support

[wynford]

I have tried your suggestion a number of times and it doesn't work... My HP Photosmart all in one D110a connects to my router and I can print a test page... however, the HP Smart app sees both my wired and wireless printers and when I click on them, that's when I get those messages as shown above... I have reset my router and reinstalled Windows and no difference.