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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: hp 8715 -- how to turn off 2-sided printing?

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04-01-2017 01:23 PM
New hp8715 when printing multiple pages, prints 2-sided. I can't figure out how to change that preference.
Solved! Go to Solution.
Accepted Solutions
04-02-2017 03:16 PM
Hello@snookslowver,
Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel.
Need assistance in fixing the 2 sided printing issue on the printer. Did I get it right?
I have found few steps which ideally helps you fix the issue on your printer. Please execute the steps and check if that solved the issue.
2 Sided printing disable option (MS Word)
- Please follow the steps below to disable two-sided printing:
- From the application used to print click the File menu, select print. The Print window appears.
- NOTE: The Print window might be minimized. Click Show Details to see all available settings.
- Click the lowest selection box listed as the name of the program (e.g. Text Edit)
- Will appear as Copies & Pages within Microsoft Office applications.
- Select Layout from the drop-down menu.
- Set the Two-Sided option as off.
- Click the Presets menu, select Save Current Settings as Preset and complete the print job... the used preset will remain default till another preset will be used.
Hope this solves the issue you have experienced. Please let me know more.
Resolv_S
I work for HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!
"HP respects and is committed to protecting the personal information of our covered individuals." You can read more in the HP Privacy Statement.
Note: HP Doesn't recommend any upgrade/downgrade of any hardware/software parts or software that is bundled with the product. It may affect the manufacturer's warranty.
Resolv_S
I work on behalf of HP
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!
04-02-2017 03:16 PM
Hello@snookslowver,
Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel.
Need assistance in fixing the 2 sided printing issue on the printer. Did I get it right?
I have found few steps which ideally helps you fix the issue on your printer. Please execute the steps and check if that solved the issue.
2 Sided printing disable option (MS Word)
- Please follow the steps below to disable two-sided printing:
- From the application used to print click the File menu, select print. The Print window appears.
- NOTE: The Print window might be minimized. Click Show Details to see all available settings.
- Click the lowest selection box listed as the name of the program (e.g. Text Edit)
- Will appear as Copies & Pages within Microsoft Office applications.
- Select Layout from the drop-down menu.
- Set the Two-Sided option as off.
- Click the Presets menu, select Save Current Settings as Preset and complete the print job... the used preset will remain default till another preset will be used.
Hope this solves the issue you have experienced. Please let me know more.
Resolv_S
I work for HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!
"HP respects and is committed to protecting the personal information of our covered individuals." You can read more in the HP Privacy Statement.
Note: HP Doesn't recommend any upgrade/downgrade of any hardware/software parts or software that is bundled with the product. It may affect the manufacturer's warranty.
Resolv_S
I work on behalf of HP
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!