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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Bevchris
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Message 1 of 2
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Solved!

Scan to email no longer working after printer was turned off for a month

HP Recommended
HP Color LaserJet MFP M283fdw
iOS

Hello

Our printer has been turned off for a month.  We turned it on again and tried to scan to email but got the following error message:

username or password incorrect. Ensure both user account and password are valid

 

I have not changed the outgoing email address or password.  I have tried using another email address and password but get the same error message.

 

I have turned on the less secure app option on **bleep** but that has not helped.

 

I am not sure what to try next.

 

Can anyone off any advice please?

 

Thank you Bev 

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Bevchris
Author
Level 1
3 1 1 0
Message 2 of 2
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HP Recommended

I have solved this issue.  It was because of google less secure app “on” was not saving and kept reverting too off.  I have it working now. Thank you

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Bevchris
Author
Level 1
3 1 1 0
Message 2 of 2
Flag Post
HP Recommended

I have solved this issue.  It was because of google less secure app “on” was not saving and kept reverting too off.  I have it working now. Thank you

View solution in original post

Was this reply helpful? Yes No
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