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- HP Community
- Printers
- Scanning, Faxing, and Copying
- Re: "scan to computer is no longer activated" message consta...

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10-01-2018 11:02 AM
Yes, I have the same problem of the message popping up for no rhyme or reason. Why doesn't hp find out why the programing is doing that? Then give us a real fix. I'm wondering if there are other drivers remaining that interfere...you know from prior HP or other printers. The message doesn't say which printer or even the make.... smh Fix the message to be more informative and we might get somewhere.
10-01-2018 11:10 AM
Microsoft has the same shortfall. They leave major problems unfixed as if their support team has gone home or has moved to a non english speaking office. It's similar to installing a brand new beautiful lawn and then never watering nor mowing it.
10-01-2018 11:56 AM
Consider / Try a method to disable the message and / or the activation of the scan-to-computer feature.
Method - Switch off Selected Notifications (Windows 10)
Settings > System > Notifications and actions >
Under Notifications
Switch ON Get notifications from apps and other senders (allow editing of the list)
Scroll down to the list of "apps" > switch on / off each application
Example / Optional:
Switch OFF Show me the Windows Welcome experience...
Switch OFF Get tips, tricks, and suggestions as you use Windows
Reference (more complete list of "Stop the Onslaught" messages)
new install of HP Envy 5055 produces annoying popups EVERY TIME I print! I cannot stop them
Reference (Dragon Document)
Dragon Document – Collection of Help, suggestions, video links, and examples:
Install Full Feature Software - Printer
Topic:
Scan to Computer
Subjects include:
- Scan to Computer Message (Control the annoying ever-so-helpful pop-up)
- Scan to Computer – Enable
- ScanToPCActivationApp Stuck on screen
- ScanToPCActivationApp Shortcut
Topic:
Notifications – Stop the Onslaught
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We are a world community of HP enthusiasts dedicated to supporting HP technology.
10-01-2018 12:30 PM
Thanks for the tip but already seen that. All that would do is prevent notifications..not something I want. I don't want to hide a problem, I want a permanent fix that won't prevent other notifications. I posted pics of all the different hp "apps" with different dates. Seems like an HP person would be able to discern which ones might be unnecessary at the worst or even interfering at the best. I hope one will take a look at the pics.
10-01-2018 12:53 PM
OK.
You are welcome.
In general, the Notification settings are controlled by both the application (what the program says to do) and Windows (what the Operating System says to do). Where the individual program fails to provide notification control for messages / pop-ups, Windows 10 provides a means of enabling / disabling messages on the application level.
HP provides an Administrative role on the forum.
Good Luck.
Thank you for participating in the HP Community Forum.
We are a world community of HP enthusiasts dedicated to supporting HP technology.
10-16-2018 09:06 AM
Apparent, this IS where it ends with an HP bug that causes annoyance and no effort by HP to intervene and correct the bug. So be it. These devices only last so long and HP is not the only game in town...next time around choose wisely based on experience.