Contact Center Headsets

Hello I just wanted to know if anyone has had a similiar issue with the Poly BT700 headset. when I place it on the ...

Poly Hub no longer provides firmware updates and yet it's the only way to provide software control in Genesys cloud...

Is it necessary to have an active account for the printer to work

HelloI have bought plantronics Voyager Legend/R, Headset.There is been issue that mic voice is very low to the othe...

the headset is randomly muting when I'm talking to someone and turning off music or videos as I'm watching. Getting...

My battery has some issuesIt automatically disconnect and reconnect again without even touching the cable, the jack...

mi blackwire 3210 no le quita el mute a windows 10, que puedo haer para solucionarlo

Hello, my headset planronics 5200 series, the microphone cannot be heard

• Microsoft Windows 11

We replaced the headset with an EncorePro 320 USB. When interacting on a call, it doesn't recognize the microphone ...

The last 3 day ago i lost my laptop from my home.Someone has stolen. I have my laptop all details. There are have m...

My serial number is not recognized so I'm looking for support because when I enter a call the headset enters pairin...

• Plt edge s n DB8JC7 not recognized as valid

Hi,I'm getting a replacement headset shipped. However, I don't want it and it's shipping to a wrong address.I can't...

Hi TEAMI have 2 faulty 8K7G5AA made to order dual headsets that have two serial numbers that are faulty \i tied log...

We recently purchased 2 encorepro 720 headsets, along with the quick connect cord to connect into our polycom vvx31...

• EncorePro 720
• Plantronics
• Polycom VVX311

Hi Team, My self Thaneshwar Dubey from MMC company, we have procure 5000+ Poly wired headset 5220 last year out of...

Hello,We would like to deactivate the ‘Call Announcement’ and ‘Acitve audio tone’ functions via the Poly Lens app. ...

• Microsoft Windows 10 (64-bit)
• Voyager FOCUS2 M UC USB-A

Hello there,I am responsible for occupational safety in a call center. One of the new services, is the processing o...

• Plantronics Blackwire C5220 Poly 8225 Blackwire

Windows 10 and my laptop does not have camera driver for the laptop.Due to which I am unable to use my camera.

• HP Notebook - 15-r248tu

Hello,My headset is no longer recognized by my laptop.The driver light does not turn on.

• Microsoft Windows 11

Where on the website is the place to request a warranty replacement?

• EncorePro 530

The microphone doesn't work for me on either the phone or the computer. I've already turned it on but I still can't...

It is impossible to write to technical support, writes a site error. That's why I'm writing here. Please reopen Cas...

• Voyager 4320 M UC USB-A

Headset does not charge when on stand unless I stick a thin piece of plasic in betwee the stand and the headset to ...

• FOCUS UC B825
• Microsoft Windows 10 (64-bit)

Dear support team,we are looking for our new standard head set for our 1300+ contact center agents. We use Genesys ...

• EncorePro 525 M
• Microsoft Windows 11

I get a call from naukri, and other call for interview , they said it wan an Hp company located in bangalore. I att...

• No

poly v5200 series not charging

Good day!I am trying to locate headset firmware release notes for a range of Poly headsets, but unable to locate th...