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We are proud to announce new Poly Studio Series video bars and remote room control with Poly Connect. Read more about the solutions!
Locked

‎10-31-2024 11:12 AM

HP Recommended

Hello all,

 

we just released PolyOS 4.3.3

 

SteffenBaierUK_0-1730394225167.png

 

What's New


This maintenance release of Poly VideoOS is available for all Poly and partner modes.

Important: Poly VideoOS 4.3.3 isn’t compatible with Poly Studio X72. Don’t download or install it on Poly Studio X72. Review the section on updating your system before you install this release.

 

Poly VideoOS 4.3.2 includes the following important updates and security enhancements:

  • Fortified Rest API authentication and pairing protocols

  • Fixed vulnerabilities in third-party libraries

  • Removed support for weak ciphers and deprecated security checks

  • Implemented more robust validation checks

  • Enhanced protections for sensitive data handling

  • Poly Content App is end of life and no longer available for download. You can still use Poly Content App with VideoOS systems; support will be removed in an upcoming release.

Partner application updates

 

This release includes and is tested with the following partner application versions.

Poly VideoOS Release Notes 4.3.3

 

Partner application

Version

Features

Microsoft Teams Rooms

Admin Agent:

1.0.0.202402202353.product

Teams: 1449/1.0.96.2024080804

Company Portal: 5.0.6061.0

●         Maintenance release

●         For more information on this Microsoft Teams Room release, visit the Microsoft Teams Rooms website.

Zoom Rooms

Zoom Rooms: 6.1.0.5144

Zoom Rooms Controller (TC8 / TC10):

6.1.0

●         Maintenance release.

●         For more information on this Zoom Room release, visit the Zoom website.

Google Meet

2024.0176.00

● Maintenance release.

Ring Central

24.2.10.22

●         Maintenance release.

●         For more information on Ring Central, visit the Ring Central website.

Tencent Meeting Rooms

Rooms: 3.21.250.594

Controller: 3.21.250.570

●         Maintenance release.

●         For more information on this Tencent release, visit the Tencent website.

Dialpad

1.028.1-0-gd5e4a6d

●         Maintenance release.

●         For more information on this Dialpad release, visit the Dialpad website.

LogMeIn

1.219.11

●         Maintenance Release

●         For more information on this LogMeIn release, visit the LogMeIn website.

Resolved Issues

 

Review the resolved issues in this release.

Note: These release notes may not include all resolved issues, User Experience updates, performance fixes, and upgrades. In addition, information is as-is at the time of release and is subject to change without notice.

Resolved issues in this release take effect once you update your system.

 

Known Issues

 

Review the known issues in this release.

Note: These release notes don’t provide a complete listing of all known issues for the software. Issues not expected to significantly impact customers with standard voice and video conferencing environments may not be included. In addition, the information in these release notes is provided as-is at the time of release and is subject to change without notice.

This known issues table only includes issues discovered during this release. For known issues in the previous release, visit Known issues in Poly VideoOS 4.3.2.

 

Category

Issue ID

Description

Workaround

Audio

EN-247651

On a Poly Studio X52 video bar with a connected Samsung monitor, the TV Speakers option doesn’t work.

Use the Poly Studio X52 video bar speakers.

Audio

EN-212975

On a Poly Studio X70 video bar with a Poly Trio C60 phone paired as an audio device, the far end may hear audio clipping.

None.

Camera

EN-258352

On a Poly Studio X50 video bar in an inverted configuration, sometimes speaker framing doesn't detect the speaker.

None.

Camera

EN-253477

On a Poly G7500 system with a connected Poly Studio E70 camera, after a system restart, the camera doesn't recall the previous PTZ settings.

None.

Camera

EN-236657

Selecting Disable All USB Ports on the Poly

Studio X70 video bar disconnects the camera.

None.

Camera

EN-227999

On a Poly G7500 system or Poly Studio X50 video bar, when you unplug the current people camera, the HDMI input set as People becomes the primary camera and takes priority over the built-in camera.

Log in to the system web interface and change the people camera to the preferred connected camera.

 

Configuration

EN-243770

On a Poly Studio X video bar in Poly Video Mode with no monitor connected, the device fails to work.

Connect any monitors, cameras, or peripherals before starting the system.

 

 

Device management

EN-244703

On a Poly G7500 system or Poly Studio X video bar, when connected via an Ethernet switch with Energy Efficient Ethernet enabled there may be a momentary loss of connection.

Disable Energy Efficient Ethernet on the switch.

 

 

Device management

EN-240753

On a Poly Studio X video bar in Teams mode with a connected Poly TC8 touch controller, the system may show as offline in Teams admin center and unpair with the controller.

Restart the system / enable the daily or weekly Scheduled Auto Restart feature.

 

 

Device management

EN-226868

On a Poly Studio X70 video bar, the HDMI 1 output may display a blank screen during a pinhole factory reset.

Temporarily move the HDMI cable to the HDMI 2 output or use the system web interface to monitor factory reset progress.

 

 

Partner application

EN-257701

On a Poly Studio X70 video bar in Google Meet mode, interference lines show on the video stream.

None

 

 

Partner application

EN-233295

On a Poly Studio X70 video bar with a connected Poly Studio E70 camera in Zoom mode, switching the Poly Studio E70 camera and enabling Smart Gallery may result in the system defaulting back to the built-in camera.

Use one of the other available tracking modes, including manual, speaker focus, or autoframing.

 

 

Partner application

EN-202446

On a Poly Studio X video bar in Teams mode, the PAC file instruction isn’t correctly utilized to bypass the proxy.

Use the (dnsDomainIs(host, "local.example.com") function instead of an IP based

(isInNet(dnsResolve(host),

"ip_address",

"IP_address_pattern_mask") function.

 

 

Peripherals

EN-250227

On a Poly Studio X video bar with a connected Poly TC10 touch controller and DHCP enabled, after downgrading from Poly VideoOS 4.2.0, the Poly TC10 device doesn't launch as a controller.

Manually clear the host name.

 

 

Peripherals

EN-238525

On a Poly G7500 system, the device doesn’t connect using Miracast.

Restart the system and wireless connection.

 

 

Peripherals

EN-210589

On a Poly Studio X70 video bar, adjusting a secondary USB camera with a Poly Bluetooth remote control causes the system to crash.

Use a paired touch controller to adjust the camera.

 

 

Peripherals

EN-182043

On a Poly Studio X50 video bar in Poly Video Mode with a connected Poly TC8 touch controller, you can’t see incoming call notifications when the device displays the Camera or Settings screen.

When the front of room monitor displays the active call message, close the Camera or Settings screens to answer the call.

 
 

Provisioning

EN-248675

On a Poly G7500 or Poly Studio X system, the device doesn’t connect via Wi-Fi and Cisco Access Points after a system update.

Disable Adaptive FT (Fast

Transition) in Cisco Access

Points

 

 

Older releases:

  • Older 4.3.2 release >here<
  • Older 4.3.1 release >here<
  • Older 4.3.0 release >here<
  • Older 4.2.2 release >here<
  • Older 4.2 release >here<
  • Older 4.1.4 release >here<
  • Older 4.1.3 release >here<
  • Older 4.1.2 release >here<
  • Older 4.1.1 release >here<
  • Older 4.1.0 GA2 release >here<
  • Older 4.1.0 release >here<
  • Older 4.0.2 release >here<
  • Older 4.0.1 release >here<
  • Older 4.0 release >here<
  • Older 3.14.2 release >here<
  • Older 3.14.1 release >here<
  • Older 3.14.0 release >here<
  • Older 3.13.0 release >here<
  • Older 3.12.0 release >here<
  • Older 3.11.0 release >here<
  • Older 3.10.0 release >here<
  • Older 3.9.1 release >here<
  • Older 3.9.0 release >here<
  • Older 3.8.0 release >here<
  • Older 3.7.0 release >here<
  • Older 3.6.0 release >here<
  • Older 3.5.0 release >here<
  • Older 3.3.4 release >here<
  • Older 3.3.2 release >here<
  • Older 3.3.1 release >here<
  • Older 3.3 release >here<
  • Older 3.2.3 release >here<

 

!!! Please feel free to leave comments !!!

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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