My Office Jet Pro 8600 plus is hanging and displaying B8A2F2E8 on the screen. What does this mean?

[Jay_G24]

Were you able to perform a semi-full rest on the printer?

Let me know!

[s0n1ka]

Who are you asking?

I already replied.

How do I fix the SSL certificate missing from last autumn fimware upgrade?

[Jay_G24]

Hi @GP0100, @JN51,

I'd like to help!

We can perform a factory defaults on the printer to resolve the issue

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
• In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

[cbesondy1]

OfficeJet Pro 8600 Plus

Product #: CM750A

Model #: N911g

Edit on 7/16. No response yet. No private message that I can find in my profile.

[JN51]

thanks Jay but I dont see any private messages waiting for me.

[GJHW]

Hi

For the last few weeks, the printer freezes and displays error code B8A2F2E8. If I unplug and plug it in again, it will work for a few hours and then freezes again with the same error code.

Model name: HP Officejet Pro 8600 N911g

Product number: CM750A

Thanks

[Sauceylife]

I am

having the error code B8A2F2E8 on my printer. Can anyone provide a solution to fix my favorite printer?

[EddyH]

No, I do not have the solution, but has not occurred for me recently, so it is easier to live with it and just cycle the mains to get rid of it. Certainly my favourite printer too.