My printer won't recognize my new cartridge

[ChuAnh]

Just buy a new cartridge today to replace old broken cartridge with "Cartridge Failure" error. When i try to install new cartridge, the Cartridge Error still exist and cannot be removed. 
Things have been done:

1. Plugged out the printer for 5, 10, 15 mins......

2. Install old cartridge then turn on -> off, back to the new cartridge
3. Installed the newest firmware
4. Factory Reset printer

5. Clean the contact in both cartridge and printer

All off the above didn't work. I can confirm this cartridge is ORIGINAL since i have checked it on HP website and i have removed the seal 

Any solution? I won't buy a new cartridge again because it's not cheap here

btw, it's HP680 black cartridge 

[Prem_M]

Greetings ChuAnh,

Can you please try out the steps provided in the link below for your HP DeskJet 2600 Printer.

Black Ink Not Printing 

If this solution helps you resolve the Paper Jam issue, then please do give a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post.

Thank You.

[ChuAnh]

Thanks for your solution but it solved nothing 😞

[Prem_M]

Greetings ChuAnh,
I was looking at the compatibility chart for your printer DeskJet 2600 and notice that these are the list of compatible cartridges. See picture

And this is the supporting document for the same:

https://support.hp.com/in-en/product/hp-deskjet-2600-all-in-one-printer-series/12319824/document/c01...

I notice that you have HP680 and it's compatible products are given in the image below

[ChuAnh]

Sorry, my mistake, the model name is HP DeskJet Ink Advantage 2675 All-in-One Printer. which uses HP680 in Asia Pacific

[ChuAnh]

ok, here is some update

I have brought my cartridge to HP Warranty Center, they found NO ISSUE, the cartridge printed perfectly. THEN  I installed it into my printer, THE ISSUE STILL EXSITS. I dont know what to do cuz i have done everything i could. Even i have bought a new cartridge and inserted to my printer, THE PROBLEM DIDN'T GO AWAY. SO HERE IS THE SOLUTION:

THROW YOUR **bleep**IN HP PRINTER OUT OF WINDOWS AND BUY A CANON PRINTER INSTEAD, THIS BRAND WILL EAT ALL YOUR MONEY JUST TO BUY THEIR CARTRIDGES AND PLUGGING IN/OUT THE POWER CORD FOR NOTHING. I'M DONE WITH HP, WILL NEVER USE THIS BRAND FOREVER. THANKS FOR WASTING MY MONEY

[asmita6658]

Hi @ChuAnh

Welcome to the HP Support Community. 

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[ChuAnh · Accepted solution]

Bringing it to Warranty Center is what you need to do to solve this problem