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Guidelines
To resolve issues with 0xb90c05a4 error on your OfficeJet series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎11-01-2022 12:24 PM

HP Recommended

Could HP please acknowledge this post please? I am having the same issue. 

5 people found this reply helpful
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‎11-01-2022 08:56 PM - edited ‎11-01-2022 09:05 PM

HP Recommended

This just started happening to me on my HP Color LaserJet Pro MFP M281fdw Printer... HP Fix the problem!

4 people found this reply helpful
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‎11-02-2022 10:25 AM

HP Recommended

This is beyond infuriating considering that I just spent nearly $300 for (HALF-FULL) cartridges since HP intentionally locks out perfectly viable 3rd party refilled carts -- we were without a printer for three weeks sorting out that mess before finally paying their RANSOM, and now we are crippled by this "Resend Upgrade" error.

 

This is class-actionable. We have pumped nearly $1000 into this printer that is less than 2 years old and are left empty-handed. 

 

Never buying HP again. This is insane.

9 people found this reply helpful
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‎11-02-2022 10:33 AM

HP Recommended

What infuriates me, also, is how we cannot contact an agent when the warranty is expired. That is VERY POOR customer service. I've had so many issues with this printer. Pretty sure it was the last time I bought an HP printer. They need to learn how to treat their customers.

4 people found this reply helpful
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‎11-02-2022 12:20 PM

HP Recommended

Anyone fix this issue? It is so annoying!!!

3 people found this reply helpful
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‎11-02-2022 04:36 PM

HP Recommended

Same issue with hp281cdw...Any update?

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‎11-02-2022 07:40 PM - edited ‎11-02-2022 08:45 PM

HP Recommended

HP Color LaserJet Pro MFP M281fdw Printer - Resend Upgrade.

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‎11-02-2022 07:41 PM

HP Recommended

We're also seeing this error on a LaserJet Pro MFP M281cdw, purchased at Costco about 1 year ago.  Occurred about 1 week ago, I assume with the firmware update.  While I haven't tried rolling back firmware, it's very odd that it doesn't solve the problem.

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‎11-02-2022 09:07 PM

HP Recommended

On Nov. 2, 2022, I have recieved a upgrade resend error message which prevents printing.  This is clearly an HP issue, please assist, I will get rid of my HP printer, Laptop, and all supplies, 

2 people found this reply helpful
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‎11-02-2022 09:17 PM

HP Recommended

Where can we find previous firmware so we can downgrade?

1 person found this reply helpful
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