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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎09-18-2017 09:51 PM

HP Recommended
Product: hp envy 4520
Operating System: iOS

hi i bought the printer 1 year ago but only signed up for instant ink catridge last week.  upon installing app on my ios, i have 2 problems:  first it complain my tri color catridge is not instant ink (i installed hp tricolor 63) and it also fail to recognize i am put of black ink (it shows almost full ink level though my print job is mostly blank page when print in black) 

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-19-2017 10:42 AM

HP Recommended

Please provide me with either your Instant Ink account or the email address associated to your account @yyong1900, and I will do all I can to help. Please do not post this information publicly, instead, send me a private message. 
 
How To Send A Private Message - https://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/How-To-Send-A-Private-Messa...
 
Cheers,
Lisa
 - HP Instant Ink Support

Sunshyn2005
I work on behalf of HP


If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “thumbs up" button!

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1 REPLY 1

‎09-19-2017 10:42 AM

HP Recommended

Please provide me with either your Instant Ink account or the email address associated to your account @yyong1900, and I will do all I can to help. Please do not post this information publicly, instead, send me a private message. 
 
How To Send A Private Message - https://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/How-To-Send-A-Private-Messa...
 
Cheers,
Lisa
 - HP Instant Ink Support

Sunshyn2005
I work on behalf of HP


If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “thumbs up" button!

Was this reply helpful? Yes No
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