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08-18-2020 02:35 PM
I'm also having this issue and many, many more. Literally the top 5 topics in the forums is the same issue of same model that also all coincidentally started appearing after they've updated the BIOS to F.08
This really, really isn't a hardware malfunction or overheat. I've contacted HP support in my region and got my motherboard replaced, but 2 days after I got it back I left it on overnight to download games and then it asked me to restart. When I did, it applied the BIOS update automatically and here I am, literally having the same issue after the a motherboard swap.
HP Support then just told me to wait for a BIOS update or get a refund. Is there anyone that I can contact with that can actually report the issue to the Development team? We're really in a rut right now and I'll say it again, so many people can't have hardware issues at the same month with the same model right after they updated their BIOS who are also experiencing the exact same problem. This just isn't possible.
08-18-2020 02:41 PM
@RevolverIA I understand your concern and I will bring your issue to the attention of an appropriate team within HP.
Although, I'll need some private information from you in order to create a case for you.
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08-23-2020 11:55 AM
08-24-2020 06:28 AM - last edited on 08-24-2020 12:30 PM by MatheusH
HP is silencing people, they have blocked my comments in the most populated post, just to say that apart from twitter this should be seen by a lawyer, since I have a law degree and I see signs of scam, they not only do not help and hide the problem if not that prevent us from organizing and seeking a solution. [Content removed]
09-03-2020 12:26 PM
A BIOS update was recently released, check this post with the solution:
HP Support Community Administrator