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Spotlight Solutions
Review this technical overview to explore key features, connectivity benefits, wireless performance enhancements, and compatibility details for supported Poly devices.
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Helpful Discussions
- By: Anonymous |
- inPoly Services |
- Feb 11, 2020
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9,964 Views
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1 Reply
- Last Activity: SteffenBaierUK Mar 07, 2020
Hello and welcome to the Poly Lens Support Community! Now you can make collaboration better for everyone. Poly Len...
- By:mikewvsolutions |
- inPoly Services |
- Oct 30, 2026
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81 Views
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1 Reply
- Last Activity:SteffenBaierUK Oct 30, 2026
- By:croteaupp |
- inPoly Services |
- Oct 12, 2026
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252 Views
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1 Reply
- Last Activity:SteffenBaierUK Oct 12, 2026
- By:RuiCatana |
- inPoly Services |
- Oct 07, 2026
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305 Views
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1 Reply
- Last Activity:Meghana_10 Oct 09, 2026
- By:Sven_Tru |
- inPoly Services |
- Oct 01, 2026
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304 Views
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2 Replies
- Last Activity:Sven_Tru Oct 01, 2026
- By:jjrqt |
- inPoly Services |
- Sep 07, 2026
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427 Views
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1 Reply
- Last Activity:SteffenBaierUK Sep 07, 2026
- By:bakerds |
- inPoly Services |
- Sep 03, 2026
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444 Views
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2 Replies
- Last Activity:bakerds Sep 03, 2026
- By:Mike2193 |
- inPoly Services |
- Aug 21, 2026
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530 Views
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2 Replies
- Last Activity:Mike2193 Aug 21, 2026
- By:Hayao |
- inPoly Services |
- Aug 17, 2026
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223 Views
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1 Reply
- Last Activity:SteffenBaierUK Aug 17, 2026
- By:DaGman2024 |
- inPoly Services |
- Aug 06, 2026
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318 Views
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1 Reply
- Last Activity:SteffenBaierUK Aug 06, 2026
- By:Sonal_3 |
- inPoly Services |
- Jul 09, 2026
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670 Views
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1 Reply
- Last Activity:Meghana_10 Jul 13, 2026
- By:ELAngo2 |
- inPoly Services |
- Jun 26, 2026
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586 Views
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1 Reply
- Last Activity:Meghana_10 Jun 29, 2026
- By:gargamit |
- inPoly Services |
- Jun 09, 2026
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520 Views
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1 Reply
- Last Activity:SteffenBaierUK Jun 09, 2026
- By:justanITperson1 |
- inPoly Services |
- Jun 04, 2026
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416 Views
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1 Reply
- Last Activity:Meghana_10 Jun 04, 2026
- By:Ge0rge86 |
- inPoly Services |
- May 22, 2025
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2,264 Views
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1 Reply
- Last Activity:Meghana_10 Jun 02, 2026
- By:KhalidCss |
- inPoly Services |
- May 20, 2026
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654 Views
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3 Replies
- Last Activity:SteffenBaierUK May 25, 2026
- By:Rspc19451 |
- inPoly Services |
- Apr 09, 2026
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763 Views
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2 Replies
- Last Activity:SteffenBaierUK Apr 09, 2026
- By:j0e426 |
- inPoly Services |
- Apr 08, 2026
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1,322 Views
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3 Replies
- Last Activity:SteffenBaierUK Apr 09, 2026
- By:AndreeNeumann |
- inPoly Services |
- Mar 26, 2026
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1,013 Views
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1 Reply
- Last Activity:Meghana_10 Mar 26, 2026
- By:JBvoiceGuru |
- inPoly Services |
- Mar 05, 2026
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1,024 Views
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3 Replies
- Last Activity:Meghana_10 Mar 17, 2026
- By:MayankRa |
- inPoly Services |
- Mar 13, 2026
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708 Views
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1 Reply
- Last Activity:SteffenBaierUK Mar 13, 2026
- By:LukasQA |
- inPoly Services |
- Mar 06, 2026
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1,093 Views
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1 Reply
- Last Activity:SteffenBaierUK Mar 06, 2026
- By:Scott085475 |
- inPoly Services |
- Feb 24, 2026
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1,397 Views
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3 Replies
- Last Activity:M_Salman Mar 04, 2026
- By:Jennifer1203R |
- inPoly Services |
- Feb 26, 2026
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776 Views
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1 Reply
- Last Activity:M_Salman Feb 26, 2026
- By:cdeibert |
- inPoly Services |
- Feb 26, 2026
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857 Views
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1 Reply
- Last Activity:M_Salman Feb 26, 2026
- By:OrtecCanadaTeam |
- inPoly Services |
- Feb 24, 2026
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981 Views
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3 Replies
- Last Activity:M_Salman Feb 25, 2026
- By:NinjaLee |
- inPoly Services |
- Feb 19, 2026
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909 Views
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1 Reply
- Last Activity:SteffenBaierUK Feb 19, 2026
- By:Veer094 |
- inPoly Services |
- Feb 17, 2026
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763 Views
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1 Reply
- Last Activity:SteffenBaierUK Feb 17, 2026
- By:-saartet |
- inPoly Services |
- Feb 11, 2026
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861 Views
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1 Reply
- Last Activity:SteffenBaierUK Feb 11, 2026
- By:Trio60 |
- inPoly Services |
- Feb 02, 2026
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847 Views
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1 Reply
- Last Activity:M_Salman Feb 02, 2026
- By:FakiraNevkar |
- inPoly Services |
- Jan 06, 2026
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1,016 Views
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1 Reply
- Last Activity:Meghana_10 Feb 02, 2026
I need help with the Poly Lens web portal but for some reason HP have made it impossible to speak to anyone unless ...
HI, This morning, the Custom Label Value field is missing from the Poly Lens interface (lens.poly.com). This field ...
Hi Guys,I created a Poly Lens workspace with the email address of my company.I already integrated the SSO with our ...
Hello all,the company I do IT support for has purchased several Poly devices for me to set up, and three Studio X52...
Hi,Is there anyone encounteredPolyG62 to LED Processor reading not the configured reso in sending card butthe recei...
Is there a way to add custom config to Poly Lens? We need to configure the following for VVX devices, and I cannot ...
Accepted Solution
Poly Lens - Devices keep dropping ONLINE/OFFLINE. The devices are still reachable via IP addresses.I can see an upd...
Accepted Solution
Hi all,I'm trying to request the GPL/LGPL source code for a legacy Polycom RealPresence Group 500 (Regulatory Type ...
We have approximately 300 Poly Edge E350 handsets and require an on-premises solution for centralised provisioning,...
Is there is a limit on the number of Poly devices whose key attributes can be monitored simultaneously using Device...
Hello,First part of my issue concerns the deployment of Poly Studio for our users. The installation is packaged and...
Hi Team,I wanted to check if there are any known issues with Poly Lens.I’ve observed inconsistencies across multipl...
We use Poly Lens for Teams Phone Status and settings.One particular location has 40+ phones. DHCP Scope option 161 ...
I'm doing the calculation to find out the period, my HP12C Gold model C1GP330, responds with a value of 15, but the...
Bonjour, comme d'habitude, j'importe un fichier CSV pour créer ou mettre à jour des appareils ainsi que leurs polit...
I'm Finished
Is there a place that lists out all the different API access for the different plans?I am interested in using the A...
Accepted Solution
We have a Problem with the Poly Lens.We have a CCX505 that was already integrated in Lens.We made a Factory Reset a...
Accepted Solution
In Poly Lens, how do you edit the default config_file attributes for a policy, so that a secondary server config fi...
Issue with plantronics headset
Hi everyone,While reviewing the Poly Lens Security and Privacy White Paper (v12, December 2025), I noticed it still...
Accepted Solution
I have a Trio C60 that was trying to join a Zoom meeting in Zoom Mode and error message100035000. Is there a way th...
Accepted Solution
The left earbud on the poly headset will not make any sound. It is working where I can change music songs, or it wi...
Hi All!Since we’re using HP USB-C G5 docks, I am wondering whether HP Poly Studio Desktop— which supports G6 docks ...
Device & SetupPoly CCX 400, firmware version 9.3.1.0062Assigned to a Poly Lens group/site. Registered properly.Goal...
We are having issues enabling Microsoft Directory Integration in the Poly Lens Portal. Sign‑in consistently fails w...
So I own HPH200 wireless headset . It is broken from one side and I am not able to use it .it's in warranty .Help m...
Hi,We are an MSP in the United Kindom.Has anyone got a clue how to contact anyone to sign up to Zero Touch Provisio...
Accepted Solution
I have a Poly Trio C60 conference phone (Microsoft Teams profile). The device was successfully onboarded to Poly Le...
How to disable Poly Lens sofware auto-update, silently during installation