[Software] G7500, G62 & Studio X 4.4

[SteffenBaierUK]

Hello all,

we just released PolyOS 4.4.0.416273 and TCOS 6.4.0.7000547

https://swupdate.lens.poly.com/polyos/4.4.0/416273/

Poly announces the new release of Poly VideoOS for Poly G7500, Poly Studio G62, Poly Studio X72, Poly Studio X70, Poly Studio X52, Poly Studio X50, and Poly Studio X30.

• Software version: 4.4.0
• Release date: November 2024

This Poly VideoOS software build includes the following device software versions:

• Poly VideoOS Lite 1.4.0 for Poly Studio V52
• Poly TCOS 6.4.0
• Poly Microphone IP adapter 3.0.1
• Poly IP table microphone 3.0.0
• Poly EagleEye Cube USB camera 1.3.1
• Poly Studio E70 camera 1.11.0
• Poly Studio E60 camera 1.1.3.6
• Poly Modular Room Switch 1.6.0

For more information, review the Poly VideoOS Release Notes 4.4.0.

What’s new in Poly VideoOS 4.4.0

This feature release of Poly VideoOS is available for all Poly and partner modes.

Poly VideoOS 4.4.0 is a feature release with the following new features, updates, and fixes. Hardware, connectivity, and configuration features

This release includes the following new hardware support, connectivity, and configuration features:

• Support for Poly Studio X72 premium all-in-one video bars
• Poly Studio E60 support for IP connectivity
• Poly DirectorAI Perimeter live setup
• Configure Poly Studio X52 hearing augmentation with Creative Labs Sound Blaster USB
• Poly Studio G62 compatibility with the StarTech ST4300USBM USB hub
• Poly Content App is end of life and no longer available for download.
  You can no longer use the Poly Content App with VideoOS systems, support has been removed in this release.

Poly Lens features

This release includes the following new features when onboarded to a Poly Lens tenant:

• Poly Labs
  
• Poly TC8 and Poly TC10 remote view and control using Poly Lens
  

  More details >here<
  
  You must have a Poly Lens cloud account with a Poly + Enterprise or Poly + Trial license and an admin or device user role. The touch controller must also be on version 6.4.0 or higher. To enable, go to Settings, Poly Lens, and select Remote Admin. For further information, see the Poly TC10 6.4.0 Release Notes.
  
  

• Support for diagnostic video capture on an IP-connected Poly Studio E70 camera Poly Labs

Introducing Poly Labs, an innovation launchpad delivering pre-release features and experiences to customers more quickly. This release includes the following Poly Labs features:

• Voice ScoreAI
• People on monitors filter
• Stationary people filter
  
  

Poly TC10 and Poly TC8 touch controller features

This release includes the following new features for Poly TC10 and Poly TC8 touch controllers:

• A/V controls on Poly TC10 and Poly TC8 touch controllers
• Web proxy support for standalone Poly TC10 touch controllers
• Automatically register your standalone Poly TC10 to Poly Lens using DHCP autodiscovery
• Customize the Poly touch controller background
  
  

Poly Video Mode and partner applications features

This release includes the following new Poly Video Mode and partner application features:

• Zoom Smart Gallery v2 enhancements
• Support for Poly Connect Call Control by Pexip
• Enhancements to Poly Bluetooth remote control call control in Poly Video Mode
• Customizing your Microsoft Teams background Enhancements and fixes

This release provides many quality-focused enhancements and fixes to resolve customer issues. Notable resolved issues include:

• The Poly Studio E70 camera doesn't start the meeting with the preset PTZ position set as default (PVENG-7409)
• No audio to the far end from a Poly G7500 system in Zoom mode (PVENG-7407)
• The Poly Studio X52 video bar doesn't pair with a Poly TC10 touch controller when LLDP is required (PVENG-6821)
• You can't connect to a Zoom meeting via a calendar invite on the Poly Studio X52 video bar (PVENG-4749)
  
  

Support for Poly Studio X72 premium all-in-one video bars

Poly VideoOS 4.4.0 supports the Poly Studio X72 is a premium all-in-one video bar. Poly Studio X72 supports large meeting rooms and can be used in Poly Video mode, Poly Device Mode, and native third-party applications such as Microsoft Teams Rooms and Zoom Rooms.

IMPORTANT: Poly Studio X72 ships with Poly VideoOS 4.2.5. Poly recommends that you update your system to Poly VideoOS 4.4.0 or later. Poly VideoOS 4.3.x is not supported on Poly Studio X72.

Poly VideoOS 4.4.0 supports Poly Studio X72. You can update your system through the Poly update server, Poly Lens, Teams Admin Center, or Zoom Device Manager.

Poly Studio E60 support for IP connectivity

Connect one Poly Studio E60 camera to a Poly G7500 LLN port or up to three Poly Studio E60 cameras to the Poly Studio G62 LLN port using a supported Ethernet switch.

Note: Poly Studio G62 and Poly G7500 systems don't support mixing IP LLN and USB-connected cameras. To connect multiple cameras to your system, note the following:

• Poly Studio G62 systems support connecting up to three IP LLN cameras using a supported Netgear switch.
• Zoom Rooms and Poly Video mode support up to three IP LLN cameras. Teams Rooms supports one IP LLN camera.
• Poly G7500 supports connecting one IP LLN camera only. To connect multiple cameras, use USB connectivity.

Poly Studio E60 IP LLN connectivity is supported in Teams Rooms, Zoom Rooms, and Poly Video Mode. Poly Studio E60 IP LLN connectivity is not supported in other provider modes. For more information, refer to the Poly Partner Mode Administrator Guide.

Poly DirectorAI Perimeter live setup

Using a Poly touch controller, you can now see a live view of detected heads with Poly DirectorAI Perimeter on Poly Studio X52, Poly Studio X50, and Poly Studio X30 video bars. This tool enables you to adjust the boundaries interactively and see in real-time who is included or excluded in the view.

NOTE: The Poly touch controller must be running TCOS 6.4.0 or later.

Configure Poly Studio X52 hearing augmentation with Creative Labs Sound Blaster USB

Connect the compatible Creative Labs Sound Blaster USB Type-A to 3.5 mm adapter to a Poly Studio X52 video bar and configure the settings to hear audio with hearing assisted systems.

Hearing augmentation is an associative feature used to support hearing assisted system. When you enable this feature and connect a compatible adapter, both near- and far-end audio is transmitted through the 3.5 mm audio out on the adapter to a hearing assisted system headset.

This feature is only supported using the compatible Creative Labs Sound Blaster PLAY! 3 USB DAC Amp and External Sound Card USB Type-A to 3.5 mm audio adapter.

IMPORTANT: This feature is for audio output only. Do not connect the USB adapter to a microphone.

1. Connect the audio adapter to a USB Type-A port on the video conferencing system.
2. Connect your hearing assisted system equipment to the 3.5 mm audio out port on the adapter.

For information on setting up your hearing assisted system or using the adapter, consult your manufacturer’s documentation.

3. In the Poly Studio X52 system web interface, go to Audio / Video > Audio and enable Enable Hearing Augmentation Over USB.
   
   

Introducing Poly Labs

Poly Labs is a new collaborative program to deliver pre-released features and experiences to customers.

NOTE: Poly Labs features may or may not progress to general availability based on feedback and evaluation by Poly. Poly recommends using Poly Labs features in test environments or designated rooms. If you experience issues due to a Poly Labs feature, disable the feature. If disabling the feature doesn't resolve the issue, disable Poly Labs.

This initial release of Poly Labs includes the following features:

• VoiceScoreAI - Provides a live audio scoring to assess room acoustics in real-time, providing actionable insights for improving audio clarity.
• People on monitor filter - Refines Poly DirectorAI smart camera technology by excluding participants displayed on monitors during multi-camera or multi-display setups.
• Stationary people filter - Refines Poly DirectorAI smart camera technology by excluding stationary objects from framing, focusing solely on active participants.

For access to Poly Labs, you must have a Poly Lens account and accept the feature terms.

1. In Poly Lens, go to Admin Menu > Poly Labs > Enroll in Poly Labs and accept the terms.
   

   

2. To enable a feature, select Explore, and then Activate.
   
3. Select Feedback to fill out a survey and report any bugs.

Poly Studio G62 compatibility with the StarTech ST4300USBM USB hub

Poly Studio G62 is now compatible with the StarTech ST4300USBM Mountable 4-Port Industrial USB hub for connecting additional USB peripherals to the system.

Using the StarTech ST4300USBM, connect up to three additional USB devices to your Poly Studio G62 system, for a total of five USB devices. The following USB devices can be connected to the StarTech ST4300USBM Mountable 4-Port Industrial USB hub:

• Up to three supported Poly USB cameras including Poly Studio E70 and Poly Studio E60 cameras
• One touchscreen monitor
• One USB audio DSP

If you use the Plugable USB to HDMI adapter (UGA-2KHDMI) to connect a third monitor in Zoom Rooms mode, connect the adapter directly to a USB Type-A port on the codec. Connecting the Plugable USB to HDMI adapter to the StarTech USB hub is not a supported configuration.

A/V controls on Poly TC10 and Poly TC8 touch controllers

Poly TC10 and TC8 touch controllers integrate with third-party A/V hardware interfaces. Enable control of both call and A/V controls, such as lighting, blinds, and heating, ventilation, and air conditioning (HVAC) systems.

Poly supports Extron and Lightware as compatible vendors with a mechanism to bypass authentication. Other vendors are operable and might require an authentication step on the touch controller.

For more information, review the Poly A/V Control Admin Guide.

• Flexible: Configure for any room control system that uses an HTML5 interface
• Simple to Use: Swipe left from the right side of the screen and select AV Controls
• One Device: Access and manage one device for both call and AV controls, such as lighting, blinds, and HVAC systems

TEST IT OUT

Don’t have a third-party account to connect AV controls? No problem! You can test this feature with any web-based app, for interesting use cases. 

1. Enable: Configure through the touch controller Web UI
   General Settings > System Settings > A/V Controls > Enable A/V Controls
   

   

   Enter an HTTP Address for a Server hosting a AV control Page. If nothing is changed the default is the HP Web Page to demo and test access to the feature.

2. Access: Available for end users via swipe left action.
   
   

Poly TC8 and Poly TC10 remote view and control using Poly Lens

You can now remotely view and control your Poly touch controller via Poly Lens.

• 

You must have a Poly Lens cloud account with a Poly + Enterprise or Poly + Trial license and an admin or device user role. The touch controller must also be on version 6.4.0 or higher. For further information, see the Poly TC10 6.4.0 Release Notes.

Support for diagnostic video capture on an IP-connected Poly Studio E70 camera

You can now capture diagnostic audio and video data for a Poly G7500 or Poly G62 system with an IP-connected Poly Studio E70 camera and send it for diagnosis via Poly Lens. Access this feature in the system web interface under Diagnostic / Video Capture.

Automatically register your standalone Poly TC10 to Poly Lens using DHCP autodiscovery

Admins can use DHCP to automatically register a standalone Poly TC10 to a provisioning service before initial system setup or after a system reset.

The system looks for option number 160 and 66 (in that order) in the response received from the DHCP server. The DHCP server sends address information that matches one of the address formats.

For details on how to use a DHCP option check >here< and for more details on how to use a Vendor Option please check => here <= 

For more information, see the Poly TC10 Administrator Guide.

Web proxy support for standalone Poly TC10 touch controllers

Web proxy is now enabled for your standalone Poly TC10 touch controller used as a room scheduler or Zoom Rooms on Windows (ZRoW) controller. You can also configure web proxy settings through the Poly TC10 touch controller local interface or system web interface.

During out of box setup, the web proxy is enabled by default on DHCP option 252. If you choose paired mode during out of box setup, web proxy is disabled and can be configured through the Poly video bar or system.

For further information, refer to the Poly TC10 6.4.0 Administrator Guide.

NOTE: Poly TC8 touch controller doesn't support standalone mode.

Customize the Poly touch controller background

You can now set a custom background on your system display and Poly touch controller in Poly Device Mode. Custom background behavior may be different in provider mode.

When you upload a background image, your uploaded image displays on the monitor and the touch controller in Poly Video mode and Poly Device Mode.

Zoom Smart Gallery v2 enhancements

This release includes an improved Zoom Smart Gallery v2 experience.

NOTE: On Poly Studio G62 and Poly G7500 systems, Zoom Smart Gallery is only supported when the Poly Studio E70 camera is connected using USB.

Zoom Smart Gallery support for IP LLN-connected Poly Studio E70 cameras is not available in this release.

Based on feedback, Poly partnered with Zoom to re-imagine our single camera multistream experience with meeting equity in mind. Zoom Smart Gallery v2 now supports up to four simultaneous video streams on Poly Studio X52 and Poly Studio X72 video bars and Poly Studio G62 systems.

With Zoom Rooms Smart Gallery v2, the first stream shows a persistent group frame shot, providing full context of all participants in the room. The subsequent streams of composited people frame views adapt as those in the room come into view. The adapted stream views differ by system:

• On Poly Studio X30 and Poly Studio X50 systems, up to two additional people frame streams are possible (totaling three).
• On Poly Studio X52, Poly Studio X72 systems, up to three additional streams are possible (totaling four).
• On Poly Studio G62 and Poly G7500 with Poly Studio E70, up to three additional streams are possible (totaling four).

On Poly Studio G62 and Poly G7500 systems, Zoom Smart Gallery is only supported when the Poly Studio E70 camera is connected over USB. MR/IP LLN support is not available in this release.

Support for Poly Connect Call Control by Pexip

This release introduced the Poly Connect Call Control feature to integrate your Poly device in Poly Video mode with a Pexip Infinity call interface on SIP calls.

 NOTE: Pexip application switching is enabled in Poly Video mode by default.

Note the following information:

• Your system must be running Poly VideoOS 4.4.0 or later.
• Pexip Infinity must be version 34 or later.
• Your Poly touch controller must be able to reach Pexip Infinity via HTTPS port 443.
• Your Poly device must trust any certificate issued from Pexip Infinity unless it's a public certificate.
  Upload the Root CA Server Certificate to your Poly device. Poly devices and touch controllers sync certificates.

Enhancements to Poly Bluetooth remote control call control in Poly Video Mode

In Poly Video mode, you can now add a voice call, hang up either the voice or video call, or hang up the call for all participants on a Poly Studio X Series video bar using the Poly Bluetooth remote control.

Partner application updates

This release includes and is tested with the following partner application versions.

Table 1 Partner application updates

Partner application	Version	Features
Microsoft Teams Rooms	Admin Agent: 1.0.0.202402202353.product Teams: 1449/1.0.96.2024080804 Company Portal: 5.0.6061.0	●         Maintenance release ●         For more information on this Microsoft Teams Room release, visit the Microsoft Teams Rooms website.
Zoom Rooms	Zoom Rooms: 6.1.0.5144 Zoom Rooms Controller (TC8 / TC10): 5.17.5	●         Maintenance release. ●         For more information on this Zoom Room release, visit the Zoom website.
Google Meet	2024.0602.00.00	● Maintenance release.
Ring Central	24.3.10.21	●         Maintenance release. ●         For more information on Ring Central, visit the Ring Central website.
Tencent Meeting Rooms	Rooms: 3.28.290.570 Controller: 3.21.250.570	●         Maintenance release. ●         For more information on this Tencent release, visit the Tencent website.
Dialpad	1.028.1-0-gd5e4a6d	●         Maintenance release. ●         For more information on this Dialpad release, visit the Dialpad website.
BlueJeans	N/A	BlueJeans is no longer supported. After updating to Poly VideoOS 4.2.0, systems that are still using BlueJeans automatically revert to Poly Video mode.

Older releases:

• Older 4.3.3 release >here<
• Older 4.3.2 release >here<
• Older 4.3.1 release >here<
• Older 4.3.0 release >here<
• Older 4.2.2 release >here<
• Older 4.2 release >here<
• Older 4.1.4 release >here<
• Older 4.1.3 release >here<
• Older 4.1.2 release >here<
• Older 4.1.1 release >here<
• Older 4.1.0 GA2 release >here<
• Older 4.1.0 release >here<
• Older 4.0.2 release >here<
• Older 4.0.1 release >here<
• Older 4.0 release >here<
• Older 3.14.2 release >here<
• Older 3.14.1 release >here<
• Older 3.14.0 release >here<
• Older 3.13.0 release >here<
• Older 3.12.0 release >here<
• Older 3.11.0 release >here<
• Older 3.10.0 release >here<
• Older 3.9.1 release >here<
• Older 3.9.0 release >here<
• Older 3.8.0 release >here<
• Older 3.7.0 release >here<
• Older 3.6.0 release >here<
• Older 3.5.0 release >here<
• Older 3.3.4 release >here<
• Older 3.3.2 release >here<
• Older 3.3.1 release >here<
• Older 3.3 release >here<
• Older 3.2.3 release >here<

!!! Please feel free to leave comments !!!

• Poly Studio G62 supported peripherals by provider

  Poly Studio G62 supports multiple cameras, audio peripherals, and controllers.

• Poly G7500 supported peripherals by provider

  Your Poly G7500 supports multiple cameras, audio peripherals, and controllers.

• Poly Video Mode on Poly Studio X systems supported peripherals

  Poly Studio X in Poly Video Mode supports multiple camera and audio peripherals.

• Poly Device Mode on Poly Studio X systems supported peripherals

  When using Poly Device Mode as a provider, you can connect camera and audio peripherals to your system.

• Teams Rooms on Poly Studio X systems supported peripherals

  The following topics list supported peripherals for Microsoft Teams Rooms on Poly Studio X70, Poly Studio X52, Poly Studio X50, and Poly Studio X30 .

• Zoom Rooms on Studio X systems supported peripherals

  The following topics list supported peripherals for Zoom Rooms on Studio X70, Studio X52, Studio X50, and Studio X30.

• Google Meet on Studio X systems supported peripherals

  The following topics list supported peripherals for Google Meet on Studio X70, Studio X52, Studio X50, and Studio X30

• Tencent Meeting Rooms on Studio X systems supported peripherals

  The following topics list supported peripherals for Tencent Meeting Rooms on Studio X70, Studio X52, Studio X50, and Studio X30

• RingCentral on Studio X systems supported peripherals

  The following topics list supported peripherals for Ring Central on Studio X70, Studio X52, Studio X50, and Studio X30.

• GoToRoom on Studio X systems supported peripherals

  The following topics list supported peripherals for GoToRoom on Studio X70, Studio X52, Studio X50, and Studio X30.

• Dialpad on Studio X systems supported peripherals

  The following topics list supported peripherals for Dialpad on Studio X70, Studio X52, Studio X50, and Studio X30.