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SteffenBaierUK
Level 15
‎12-16-2025 07:36 AM
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HP Poly announces the 9.3.1 maintenance release of Poly Voice Software (PVOS) for Poly CCX Series phones and Poly Trio C60 and PVOS 8.4.1 for Edge E Phones

 

SteffenBaierUK_0-1765895236758.pngSteffenBaierUK_1-1765895250507.png

 

 

Jan 06, 2024 Question: Since the move from Poly to HP where can I download Software?
Resolution: Please see >here< for an explanation and create an Account for Poly Lens in the cloud

 

Software version: PVOS 9.3.10062. and PVOS 8.4.1.0062 for Edge E

Release date: December 2025

 

For more information, review the PVOS 9.3.1 Release Notes.

 

What’s new in PVOS 9.3.1 (CCX & Trio)

 

This release of PVOS includes updated features and important field fixes.

This release includes the following updates:

  • Microsoft application updates

 

Microsoft application updates

 

The following table includes updated component versions for supported Microsoft applications.

Table 1. Component versions for Microsoft applications

Microsoft Component

Version

Microsoft Teams

1449/1.0.94.2025325103 (v1.9.0)

Microsoft Intune APK

25.02.1

Microsoft Authenticator APK

6.2505.3334

Microsoft Admin Agent APK

1.0.0.202507210031.product (v794)


Applies to:

  • Poly CCX Series

  • Poly Trio C60

 

What’s new in PVOS 8.4.1

 

This release of Poly Voice Software includes updated features and important field fixes.

  • Create or add participants to conferences from calls on different lines

 

Create or add participants to conferences from calls on different lines

 

When conferencing is using a network conferencing service, you can now merge calls that are on different SIP lines together into a conference or add a new call to a conference, provided the SIP lines carrying those calls share the same SIP proxy.

Parameter: voIpProt.SIP.conference.multiReg="1"
Default: 0
Allowed: 0 or 1


Description: When voIpProt.SIP.conference.address has been configured with an address for network hosted conferencing, the phone will allow creation of a conference, or adding a new user to an existing conference, with calls from any SIP registration provided they have the same proxy server.

Applies to:

  • Poly Edge E Series

 

Resolved issues in PVOS 9.3.1

 

Review the resolved issues in this release.

Note:

These release notes don’t provide a complete listing of all resolved issues that are included in the software. User experience updates, performance fixes, and enhancements may not be included. In addition, the information in these release notes is provided as-is at the time of release and is subject to change without notice.

Table 1. Resolved issues

Category

Issue ID

Product

Description

Calling

VOICE-85543

CCX Series

Trio C60 Series

DTMF wasn't sent during network conferences when the Opus codec was in use.

Device management

VOICE-84924

CCX Series

If the IP address of the phone is changed when using TR-069, the phone wouldn't send a POST request to update the Device.ManagementServer.ConnectionRequestURL with the new IP address until the phone had restarted.

Directories

VOICE-85428

Trio C60 Series

LDAP directory searches using virtual list view returned no results and log “Control Not Found” errors unless dir.corp.vlv.sortControl="1"

Interoperability

VOICE-85433

CCX Series

Pressing Join key to merge a shared line's active call with a local call on a different line key together to create a 4+ way network conference when voIpProt.SIP.conference.multiReg="1" resulted in an error: "Cannot join calls from different lines"

Network

VOICE-85599

CCX Series

Trio C60 Series

A race condition prevented registration as SIP connections using TCP or TLS were closed after receiving a 423 Interval Too Brief response before new responses to registration requests with compatible registration periods could be received.

 

Resolved issues in PVOS 8.4.1

 

Review the resolved issues in this release.

Note: These release notes don’t provide a complete listing of all resolved issues that are included in the software. User experience updates, performance fixes, and enhancements may not be included. In addition, the information in these release notes is provided as-is at the time of release and is subject to change without notice.
Table 1. Resolved issues

Category

Issue ID

Product

Description

Calling

VOICE-85543

Edge E Series

DTMF wasn't sent during network conferences when the Opus codec was in use.

Calling

VOICE-84828

Edge E Series

When failover from a TCP route to a TLS route, SRTP crypto attributes are not included in the SDP offer.

Call management

VOICE-84782

Edge E Series

Triggering a distress call using a press and holding of a speed dial causes a crash if the service uses DTLS, ICE and the reg.x.ice.reInviteWithSelectedCandidate is set to 1.

Device management

VOICE-84924

Edge E Series

If the IP address of the phone is changed when using TR-069, the phone wouldn't send a POST request to update the Device.ManagementServer.ConnectionRequestURL with the new IP address until the phone had restarted.

Directories

VOICE-85428

Edge E Series

LDAP directory searches using virtual list view returned no results and log “Control Not Found” errors unless dir.corp.vlv.sortControl="1"

Interoperability

VOICE-85461

Edge E Series

The meeting roster intermittently didn't display all contact names from participants when using Zoom.

Interoperability

VOICE-85433

CCX Series

Pressing Join key to merge a shared line's active call with a local call on a different line key together to create a 4+ way network conference when voIpProt.SIP.conference.multiReg="1" resulted in an error: "Cannot join calls from different lines"

User interface

VOICE-85309

Edge E Series

The Home and Back keys were unable to trigger the main menu when a multicast page was active.

Network

VOICE-84927

Edge E Series

Edge E phones were unable to complete DHCP to claim an IP address when instructed to move to a new VLAN after 802.1x authentication using MAC Address Bypass (MAB).

Network

VOICE-85599

Edge E Series

A race condition prevented registration as SIP connections using TCP or TLS were closed after receiving a 423 Interval Too Brief response before new responses to registration requests with compatible registration periods could be received.

 

Previous releases

 

CCX or Trio C60

 

  • Older 9.3.0 release >here<
  • Older 9.2.1 release >here<
  • Older 9.2.0 release >here<
  • Older 9.1.1 release >here<
  • Older 9.1.0 release >here<
  • Older 9.0.1 release >here<
  • Older 9.0.0 release >here<

 

Edge E, CCX, Trio C60 & Trio 8300 combined:

  • Older 8..4.0 release >here<
  • Older 8.3.1 release >here<
  • Older 8.3.0 release >here<
  • Older 8.2.3 release >here<
  • Older 8.2.2 release >here<
  • Older 8.2.1 release >here<
  • Older 8.2.0 release >here<
  • Older 8.1.8 release >here<
  • Older 8.1.7 release >here<
  • Older 8.1.6 release >here<
  • Older 8.1.5 release >here<
  • Older 8.1.4 release >here<
  • Older 8.1.3 release >here<
  • Older 8.1.2 release >here<
  • Older 8.1.1 Release >here<
  • Older 8.1.0 Release >here<
  • Older 8.0.2 Release >here<
  • Older 8.0.1 Release >here<
  • Older 8.0.0 Release >here<
  • Older 7.3.2 Release >here<
  • Older 7.3.1 Release >here<

CCX & Trio combined

 

  • Trio 8800 & Trio 8500 only 7.2.8 Release >here<
  • Older 7.2.7 Release >here<
  • Older 7.2.6 Release >here<
  • Older 7.2.5 Release >here<
  • Older 7.2.4 Release >here<
  • Older 7.2.3 Release >here<
  • Older 7.2.2 Rev B Release >here<
  • Older 7.2.1 Rev B Release >here<
  • Older 7.2.1 Release >here<
  • Older 7.1.4 Release >here<
  • Older 7.1.1 Release >here<
  • Older 7.1.0 Release >here<
  • Older 7.0.3 Release >here<
  • Older 7.0.2 Release >here<
  • Older 7.0.1 Release >here<
  • Older 7.0.0 Release >here<

CCX:

 

  • Older 6.2.23.0202 Release >here<
  • Older 6.2.22.0185 Release >here<
  • Older 6.2.21.1198 Release >here<

Trio:

 

  • Older 5.9.5 Rev AB => here <=
  • Older 5.9.5 Rev AA => here <=
  • Older 5.9.4 Rev AB => here <=
  • Older 5.9.4 Rev AA => here <=
  • Older 5.9.3 Rev AB => here <=
  • Older 5.9.3 Rev AA => here <=
  • Older 5.9.2 Rev AB => here <=
  • Older 5.9.2 Rev AA => here <=
  • Older 5.9.1 Rev AC => here <=
  • Older 5.9.1.10906 Rev AB => here <=
  • Older 5.9.1.10419 Rev AA => here <=
  • Older 5.9.0.11421 Rev AD => here <= 
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