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SteffenBaierUK
Level 15
‎04-29-2026 10:33 AM
Views : 179
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Hello all,

 

HP Poly announces the 9.4.0 release of Poly Voice Software (PVOS) for Poly CCX Series phones and Poly Trio C60 and PVOS 8.5.0 for Edge E Phones

 

SteffenBaierUK_0-1777478266020.png SteffenBaierUK_1-1777478283690.png

Jan 06, 2024 Question: Since the move from Poly to HP where can I download Software?
Resolution: Please see >here< for an explanation and create an Account for Poly Lens in the cloud

 

Software version: PVOS 9.4.0 and PVOS 8.5.0 for Edge E

Release date: February 2026

 

Advance Notice of Changes to Manufacturing Installed Certificates (MIC)

 

HP will be changing the Root CA Certificate and trust chain used for issuing the manufacturing installed certificate (MIC) new Poly products in 2026.

SteffenBaierUK_15-1777480408216.png

 



What’s new in 8.5.0

 

This release of Poly Edge E includes new features, feature enhancements, and important field fixes. This release includes the following new features and enhancements:

  • The system web interface has a new look and search capabilities
  • Deprecation notice: EAP authentication methods scheduled for removal in future updates
  • A custom background for the Edge E 400 Series secondary display
  • WPA3 support
  • Synchronized call forwarding across Zoom devices
  • With synchronize call forwarding , you can configure lines as read-only
  • Optional configuration to remove the default paging button
  • SIP connections using TLS send the SNI

The system web interface has a new look and search capabilities

The system web interface has a new look and search capabilities. Introducing a completely new look for the system web interface for the phones.

Highlights of the changes include:

  • The new dashboard details your phone's important hardware and network values

  • Light and dark modes let you customize your browsing experience

  • A new search bar quickly locates pages and their content

  • The new Configuration tool unlocks live search of thousands of settings previously only accessible by importing an XML configuration file

  • Only the administrator role can currently log in

 

SteffenBaierUK_3-1777479217985.png

 

SteffenBaierUK_4-1777479293841.png

Convenient tools to copy a displayed parameter for use in a config file

SteffenBaierUK_5-1777479369722.png

Search for web UI pages.
You know you saw a setting somewhere but can't remember what page it was on? Now you can search for pages by titles, labels and the parameters they host

Hide parameter names on the UI to
Improve accessibility for screen readers

Background management for every screen.
Primary, secondary, expansion modules and logo.

 Deprecation notice: EAP authentication methods scheduled for removal in future updates

Poly announces with its next software release, PVOS 8.6, that it deprecates support for the EAP authentication methods used in 802.1X and Wi‑Fi connectivity.

 

The EAP authentication methods that Poly will deprecated are:

  • EAP‑MD5

  • EAP-PEAPv0-NONE

  • EAP-PWD

  • EAP-TTLS-NONE

The future PVOS 8.6 update removes access to these methods from the onscreen and system web interfaces. The deprecated EAP methods continue to operate if you previously configured the phone to do so. After you change to another authentication method, you can no longer select the EAP authentication methods from menus and the system web interface.
 

Important:  To ensure uninterrupted network access, customers using any of the deprecated methods should transition to a supported and more secure authentication method prior to upgrading to the next release, PVOS 8.6.

 

Customize the secondary screen background on the Poly Edge E Series phones

Now you can customize the background image or add a logo on the secondary screen for the Edge E400 series phones.

In prior releases, you could customize the background image or add a logo to the primary screen and the Expansion Module, but you couldn't customize the secondary screen on the Poly Edge E 400 Series phones.

You add the background to the phone through the new system web interface.

Note:  The supported size is smaller than the primary and the Expansion Module screens. The supported image size for the background is 240x320 pixels.

 

WPA3 support

WPA3 Wi-Fi security protocol is now available.

SteffenBaierUK_6-1777479591816.png

 

WPA3 Only Restriction

Administrators have the option to further restrict Wi-Fi use to only WPA3.
A setting available only in the admin menus or configuration files allows a phone to be staged so that it will scan and present only Wi-Fi Access Points that advertise WPA3 compatibility.

Note: An AP may advertise WPA3 support but not offer WPA3 on all broadcasted SSIDs. Enforcement of WPA3 can only be done when the phone tries to connect to an SSID.

Look for the (WPA3) name in the SSID list to see if your results are filtered

 

WPA3 Personal and WPA3 Enterprise Wi-Fi security protocols enhance wireless network protection through improved authentication, stronger cryptography, and improved password protection.

WPA3 (Wi-Fi Protected Access 3)

The latest, most secure Wi-Fi encryption standard, replacing the WPA2 standard introduced in 2004.
Edge E offers both WP3-Personal and WPA3-Enterprise connectivity using a variety of authentication methods

- SAE Passphrase
- EAP-TLS (Certificates)
- PEAP or TTLS - MSCHAPv2
- PEAP or TTLS - GTC

WPA3-Enterprise 192bit High security
- Edge E series – not supported

Note:  The Poly Edge E series does not support WPA3 Enterprise 192 bit security mode.
 

Synchronized call forwarding across Zoom devices

Call forwarding state now synchronizes between all Zoom devices sharing an account.

When sharing or delegating a line with others, control of the forwarding state can be restricted to only some of the line's users.

SteffenBaierUK_12-1777480076669.png

 

With synchronize call forwarding, you can configure lines as read-only

When you configure the call forwarding services to synchronize with the call server, you can configure a given line as read-only.

This allows users with shared or delegated lines more control over which users of their line can enable or change forwarding modes and the contact targets.

reg.x.serverFeatureControl.cf.readonly="1"
voIpProt.SIP.serverFeatureControl.cf.readonly="1"
SteffenBaierUK_13-1777480116636.png

This is applicable to any call platform that permits Call Forward synchronization using SIP Subscribe to the as-feature-event package, notably:

  • Cisco Broadworks
  • Metaswitch
  • Zoom

Merge a remotely active call to create a 4+ way network conf

 

A Zoom conferencing workflow improvement to allow an administrative assistant to join 2 separate calls together into a single conference.

 

The crux of this enhancement let's a user press and hold the linekey of a remotely active call on a different SIP line to surface a Join softkey.

Use Case Walkthrough:

  1. A manager is on a call with someone.
    The manager's line is delegated to an admin assistant's phone.

  2. The assistant has been instructed to contact someone and once they are available, conference them in with the manager.
    Assume the assistant is ready and is on a call with the 3rd party.

  3. The admin assistant can use the shared Manager line's Join feature to merge themselves onto the call with the Manager (3-way call).

  4. The admin assistant can then press and hold again the line key of their old call and press Join resulting in a 4-way call.

No configuration is required for this change but in most cases it does rely on the below parameter that was added earlier in 8.4.1

voIpProt.SIP.conference.multiReg="1"
SteffenBaierUK_14-1777480350853.png

 

Optional configuration to remove the default paging button

You can now remove the default paging button using configuration files.

Customizing your softkeys can ensure that the actions you take most often are available without scrolling through rows of softkeys using the More button. 

The default Paging softkey can now be removed: 

feature.showPagingSoftKey.enable="0"
 
SteffenBaierUK_10-1777479925011.png

 

Server Name Indication (SNI) support for SIP over TLS

SIP connections using TLS now send the SNI extension in the client hello.

SNI permits the phone to specify the hostname it's connecting to during the connection's initial handshake, allowing a server to host multiple SIP services at a single IP address.

Server Name Indication (SNI) is a TLS/SSL extension that lets a client specify the hostname it's trying to reach during the initial handshake, allowing a single IP address to host multiple secure (HTTPS) websites, each with its own certificate, solving the problem of limited IPv4 addresses and enabling virtual hosting for encrypted sites

SteffenBaierUK_7-1777479779396.pngSteffenBaierUK_8-1777479791722.png

 

 

Note: We've supported SNI for configuration and software provisioning since UCS 5.7 (2018)

 

Savi D400 Compatibility


CCX phones now properly identify and support the D400 DECT USB adapter and its associated headset tops without the need to perform any manual reboots of the desk phone.

SteffenBaierUK_11-1777480001198.png

 

 

Resolved issues in PVOS 8.5.0

Review the resolved issues in this release.

Note:  These release notes don’t provide a complete listing of all resolved issues included in the software. User experience updates, performance fixes, and enhancements may not be included. In addition, the information in these release notes is as-is at the time of release and is subject to change without notice.
Resolved issues

Category

Issue ID

Product

Description

Application

VOICE-86680, 86667

Edge E

STIR/SHAKEN caller ID validation for external calls doesn't show the call name. It displays a validation parameter.

Calling

VOICE-86024

Edge E

Calls using the Zoom service between phones assigned to the same site and with the "Peer to Peer Media" policy enabled in the Zoom admin portal experience no audio and calls drop at 30 seconds due to an incomplete ICE setup in SDP.

Calling

VOICE-84301

Edge E

Custom softkeys configured to appear during active calls also appear during a distress call.

Calling

VOICE-80706

Edge E

A phone that uses DNS NAPTR for outbound proxy resolution doesn't dynamically switch between SIP-TCP with RTP and SIP-TLS with SRTP when processing calls.

Endpoint Management

VOICE-86669

Edge E

When verstat is present in the FROM/PAI header as part of a URI or a header parameter, PVOS doesn't validate the ID appropriately.

Interoperability

VOICE-84554

Edge E

BLA shared lines on the phone send a superfluous dialog report when someone answers a call.

Network

VOICE-85636, VOICE-84750

Edge E

If you configure the IPv4/IPv6 Dual Mode and enable LLDP/CDP, after rebooting, the phone displays a warning that "DHCPv6 failed" despite successfully receiving an IPv6 address.

Network

VOICE-85599

Edge E

A race condition prevents the registration of SIP connections using TCP or TLS after receiving a 423 Interval Too Brief response. PVOS closes the connections before new responses to registration requests with compatible registration periods it receives.

Network

VOICE-84927

Edge E

Poly Edge E phones can't complete the DHCP process to claim an IP address when instructed to move to a new VLAN after 802.1x authentication that used MAC Address Bypass (MAB).

Network

VOICE-84921

Edge E

You statically assign an IP address and network information when using Wi-Fi occasionally results in the phone being unable to connect to the Wi-Fi network until you reboot the phone.

Network

VOICE-84724

Edge E

If the phone is only in IPV6 mode, when the phone slowly aquires an IPv6 address that uses DHCPv6. The IPV6 mode prevents provisioning from completing automatically after a reboot.

Network

VOICE-84722

Edge E

Poly Edge E can't obtain an IPv6 address in IPv6-only mode when it uses SLAAC address discovery.

Network

VOICE-84366

Edge E

Switches automatically add the Edge E300 phones to both voice and data VLANs which results in compatibility issues and degraded media quality.

Peripherals

VOICE-84696

Edge E

PVOS isn't synchronizing the mute state between CCX and Bluetooth connected headsets.

Settings

VOICE-85016

Edge E

When you enable

voIpProt.SIP.tcpFastFailover

PVOS doesn't use the timeout value configured in

voIpProt.SIP.tcpFastFailover.timeout

.

User interface

VOICE-86782

Edge E

If you use the Zoom service in a generic base profile, the phone doesn't display the button to open the dial pad after joining or creating a Zoom hosted multi-party conference call.

User interface

VOICE-86589

Edge E

Forwarded calls from delegated lines don’t always display call redirection information on the phones that use the Zoom service.


Known issues in PVOS 8.5.0

Review the new known issues in this release.

Note:  These release notes don’t provide a complete listing of all known issues for the software. Issues not expected to impact significantly customers with standard voice and video conferencing environments may not be included. In addition, the information in these release notes is provided as-is at the time of release and is subject to change without notice.

 

This known issues table only includes issues discovered during this release. For known issues in the previous release, see Known Issues in Poly Edge E 8.4.1.

Known issues

Category

Issue ID

Product

Description

Call control

VOICE-86757

Edge E

The Voyager Focus 2 headset doesn't allow you to end a current call from the headset. You must use the buttons on the phone to end the call.

Localization

VOICE-85476

Edge E

The phone incorrectly displays Japanese Kanji characters as Chinese characters.

Peripherals

VOICE-86924

Edge E

Poly Blackwire 3200, 5200, and 8225 headsets don't adjust the volume when you use the phone volume buttons. Use the headset buttons to adjust volume.

 

 

Previous releases

 

Edge E, CCX, Trio C60 combined:

 

  • Older PVOS 8.4.0 &  PVOS 9.3.0 release >here<

 

CCX or Trio C60 Standalone

 

  • Older 9.2.1 release >here<
  • Older 9.2.0 release >here<
  • Older 9.1.1 release >here<
  • Older 9.1.0 release >here<
  • Older 9.0.1 release >here<
  • Older 9.0.0 release >here<

 

Edge E, CCX, Trio C60 & Trio 8300 combined:

  • Older 8.3.1 release >here<
  • Older 8.3.0 release >here<
  • Older 8.2.3 release >here<
  • Older 8.2.2 release >here<
  • Older 8.2.1 release >here<
  • Older 8.2.0 release >here<
  • Older 8.1.8 release >here<
  • Older 8.1.7 release >here<
  • Older 8.1.6 release >here<
  • Older 8.1.5 release >here<
  • Older 8.1.4 release >here<
  • Older 8.1.3 release >here<
  • Older 8.1.2 release >here<
  • Older 8.1.1 Release >here<
  • Older 8.1.0 Release >here<
  • Older 8.0.2 Release >here<
  • Older 8.0.1 Release >here<
  • Older 8.0.0 Release >here<
  • Older 7.3.2 Release >here<
  • Older 7.3.1 Release >here<

CCX & Trio combined

 

  • Trio 8800 & Trio 8500 only 7.2.8 Release >here<
  • Older 7.2.7 Release >here<
  • Older 7.2.6 Release >here<
  • Older 7.2.5 Release >here<
  • Older 7.2.4 Release >here<
  • Older 7.2.3 Release >here<
  • Older 7.2.2 Rev B Release >here<
  • Older 7.2.1 Rev B Release >here<
  • Older 7.2.1 Release >here<
  • Older 7.1.4 Release >here<
  • Older 7.1.1 Release >here<
  • Older 7.1.0 Release >here<
  • Older 7.0.3 Release >here<
  • Older 7.0.2 Release >here<
  • Older 7.0.1 Release >here<
  • Older 7.0.0 Release >here<

CCX:

 

  • Older 6.2.23.0202 Release >here<
  • Older 6.2.22.0185 Release >here<
  • Older 6.2.21.1198 Release >here<

Trio:

 

  • Older 5.9.5 Rev AB => here <=
  • Older 5.9.5 Rev AA => here <=
  • Older 5.9.4 Rev AB => here <=
  • Older 5.9.4 Rev AA => here <=
  • Older 5.9.3 Rev AB => here <=
  • Older 5.9.3 Rev AA => here <=
  • Older 5.9.2 Rev AB => here <=
  • Older 5.9.2 Rev AA => here <=
  • Older 5.9.1 Rev AC => here <=
  • Older 5.9.1.10906 Rev AB => here <=
  • Older 5.9.1.10419 Rev AA => here <=
  • Older 5.9.0.11421 Rev AD => here <= 

 

 

 

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