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We’re excited to announce that product dimensions are now available on the Poly Video Conferencing Knowledge Base. These articles provide detailed product size specifications ready to download.
SteffenBaierUK
Level 15
‎07-16-2025 12:27 AM
Views : 724
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Hello all,

 

We just released the PolyOS SW bundle file

SteffenBaierUK_0-1752646633247.png

 

Poly announces the new release of Poly VideoOS for Poly G7500, Poly Studio G62, Poly Studio X72, Poly Studio X52, Poly Studio X32, Poly Studio X70, Poly Studio X50, and Poly Studio X30.

 

This Poly VideoOS software build includes the following device software versions:

  • Poly VideoOS Lite 1.5.2

  • Poly TCOS 6.5.2

  • Poly Microphone IP adapter 3.0.1

  • Poly IP table microphone 3.0.0

  • Poly EagleEye Cube USB camera 1.3.1

  • Poly Studio E70 camera 1.12.2

  • Poly Studio E60 camera 1.1.3.6

  • Poly modular room switch 1.6.0

For more information, review the Poly VideoOS release notes 4.5.2.

What's new in Poly VideoOS 4.5.2

 

This maintenance release of Poly VideoOS is available for all Poly and partner modes.

Migrating HP Poly Android Microsoft Teams Rooms devices to Android Open Source Project (AOSP)

Poly devices running Poly VideoOS 4.5.2 and Microsoft Teams Rooms will automatically move to Android Open Source Project (AOSP) for device management in Teams Admin Center (TAC).

See Migrating HP Poly Android Microsoft Teams Rooms devices to AOSP.

Enhancements and fixes

This release provides many quality-focused enhancements and fixes to resolve customer issues. Notable resolved issues include:

  • After a system update, some USB-connected devices intermittently fail on a Poly Studio G62 (PVENG-31376)

Migrating HP Poly Android Microsoft Teams Rooms devices to AOSP

 

This guide will detail how administrators can convert existing HP Poly Android MTR endpoints to support Intune Android Open Source Project (AOSP) device management platform. Microsoft is deprecating Android Device Administrator, which uses Company Portal (CP), in favor of AOSP device management.

For more details, see Moving Teams Android Devices to AOSP Device Management on the Microsoft website.

Device support and firmware details

Microsoft Teams Rooms on Poly Studio X30 Poly Studio X50, Poly Studio X70, Poly Studio X32, Poly Studio X52, Poly Studio X72, Poly Studio G62, and Poly G7500 systems

Teams controller models: Poly TC8 and Poly TC10

Firmware version support:

    • Support for AOSP device management begins with Poly VideoOS 4.5.0.

    • Company Portal (CP) enrollment support ends with Poly VideoOS 4.5.2.

    • Your device will automatically switch to AOSP device management on Poly VideoOS 4.5.2.

Steps to migrate from Company Portal to AOSP

  1. Ensure Intune is setup to accept enrollment of AOSP devices. Follow the instructions in the Migrating Teams Android Devices to AOSP Device Management from Device Administrator guide.

    1. HP Poly does not currently support any device configuration profiles.

    2. HP Poly does support device compliance policies similar to existing CP enrollment

      1. Minimum/maximum OS Version

      2. Rooted device check

      3. Require encryption of data storage on device

  2. Once AOSP device management is enabled and configured in Intune, update to Poly VideoOS 4.5.2 through either Microsoft Teams Admin Center or Poly Lens.

  3. New entries will appear in Intune Admin Portal.

    1. Log in to intune.microsoft.com with the proper credentials for your tenant

    2. Select Device > Android > Android Devices

    3. Search for the name of the device that was converted and confirm it has AOSP Enrollment.

  4. On the system or touch controller go to More Settings > Device Settings > About. Make sure the updated components match the following.

    Firmware Version: 4.5.2-454005

    Partner App Version: 7.0.0-SNAPSHOT

    Authenticator Version: 6.2505.3166

    Microsoft Intune Version: 25.02.1

    Teams Version: 1449/1.0.96.2025126202

    Admin Agent Version: 1.0.0.202412110504.product

Partner application updates

 

Partner application

Version

Features

Microsoft Teams Rooms

Admin Agent: 1.0.0.202412110504.product

Teams: 1449/1.0.96.2025126202

Authenticator: 6.2505.3166

Intune: 25.02.1

Zoom Rooms

Zoom Rooms: 6.3.5.6258

Zoom Rooms Controller (TC8 / TC10): 6.3.5

  • Maintenance release.

  • For more information on this Zoom Room release, visit the Zoom website.

Google Meet

2024.1229.00.00

  • Maintenance release.

Ring Central

25.1.30.12

Tencent Meeting Rooms

Rooms: 3.30.320.550

Controller: 3.21.250.570

  • Maintenance release.

  • For more information on this Tencent release, visit the Tencent website.

Dialpad

1.028.1-0-gd5e4a6d

  • Maintenance release.

  • For more information on this Dialpad release, visit the Dialpad website.

LogMeIn

1.219.11

  • Maintenance release.

  • For more information on this LogMeIn release, visit the LogMeIn website.

 

Resolved issues in Poly VideoOS 4.5.2

 

Note: Starting with VideoOS 4.3.1, issue IDs have the format PVENG-XXXXX. If you’re tracking an issue with an ID in the old format (EN-XXXXXX), you can still use the EN number to reference your issue when you contact Poly Support.

These release notes may not list all the issues that have been fixed, user experience updates, performance improvements, and upgrades. The information reflects the status at the time of release and may change without notice.

Resolved issues in this release take effect once you update your system.

Table 1. Resolved issues

Category

Issue ID

Description

Device Management

PVENG-31376

On a Poly Studio G62, after a system update, some USB-connected devices intermittently fail.


Known issues in Poly VideoOS 4.5.2

Note: These release notes don’t provide a complete listing of all known issues for the software. Issues not expected to significantly impact customers with standard voice and video conferencing environments may not be included. In addition, the information in these release notes is provided as-is at the time of release and is subject to change without notice.

This known issues table only includes issues discovered during this release. For known issues in the previous release, visit Known issues in Poly VideoOS 4.5.1.

Table 1. Known issues

Category

Issue ID

Description

Workaround

Audio

VOICE-77624

On a Poly Studio X70 video bar with a Poly Trio C60 phone paired as an audio device, the far end may hear audio clipping.

No workaround.

Audio

PVENG-9176

On a Poly Studio X52 video bar with a connected Samsung monitor, the TV Speakers option doesn’t work.

Use the Poly Studio X52 video bar speakers.

Audio

PVENG-21018

On a Poly Studio X72 video bar in Device Mode, the system makes a popping sound when you exit Device Mode using the touch controller.

No workaround.

Camera

PVENG-30444

On a Poly Studio X52 video bar on a Pexip CVI call, the device sometimes freezes and restarts.

No workaround.

Camera

PVENG-8496

Selecting Disable All USB Ports on the Poly Studio X70 video bar disconnects the camera.

No workaround.

Camera

PVENG-20463

On a Poly Studio X50 video bar in an inverted configuration, sometimes speaker framing doesn't detect the speaker.

Poly Studio X50 is designed to be upright whether mounted above or below the monitor. Mount the Poly Studio X50 in the upright position.

Configuration

EN-243770

PVENG-6386

On a Poly Studio X video bar in Poly Video Mode with no monitor connected, the device fails to work.

Connect any monitors, cameras, or peripherals before starting the system.

Device management

PVENG-25562

On a Poly Studio X52 system, the message that an administrator is requesting to capture diagnostic video doesn't appear on the touch controller.

Use the system web interface or Poly Lens to restart the system.

Device management

PVENG-25545

If you capture a snapshot during a content sharing session and end the session with the snapshot displayed, the system remains awake and doesn't enter sleep mode.

Start and end another call.

Device management

PVENG-25544

On Poly Studio G62 system, disabling all USB ports doesn't work.

No workaround.

Device management

EN-240753

PVENG-7684

On a Poly Studio X video bar in Teams mode with a connected Poly TC8 touch controller, the system may show as offline in Teams admin center and unpair with the controller.

Restart the system and enable the daily or weekly Scheduled Auto Restart feature.

Partner application

EN-233295

PVENG-8425

On a Poly Studio X70 video bar with a connected Poly Studio E70 camera in Zoom mode, switching the Poly Studio E70 camera and enabling Smart Gallery may result in the system defaulting back to the built-in camera.

Use one of the other available tracking modes, including manual, speaker focus, or autoframing.

Partner application

EN-202446

PVENG-9005

On a Poly Studio X video bar in Teams mode, the PAC file instruction isn’t correctly utilized to bypass the proxy.

Use the (dnsDomainIs(host, "local.example.com") function instead of an IP based (isInNet(dnsResolve(host), "ip_address", "IP_address_pattern_mask") function.

Peripherals

PVENG-28607

On a Poly Studio X video bar with a connected Poly TC8 touch controller on a Pexip call, the touch controller screen sometimes goes white and becomes unresponsive.

Restart the system.

Peripherals

PVENG-25765

On a Poly TC10 device, the time doesn't change after changing the time zone.

Reboot the Poly TC10 device.

Peripherals

PVENG-24976

On a Poly TC10 or Poly TC8 device, an incorrect IP address displays.

Sign in to the touch controller as administrator.

Peripherals

PVENG-20689

On a Poly Studio X72 system connected to a Dell touch screen monitor, touching the monitor doesn't wake up the system.

Use a connected Poly touch controller or remote control to wake the system.

Peripherals

PVENG-12655

On Poly Studio X70, after you power cycle the system, the connected Poly TC8 device is forced to pair again after one minute.

Wait for the Poly TC8 device to pair to the system.

Peripherals

EN-238525

PVENG-9141

On a Poly G7500 system, the device doesn’t connect using Miracast.

Restart the system and wireless connection.

Peripherals

EN-182043

PVENG-9924

On a Poly Studio X50 video bar in Poly Video Mode with a connected Poly TC8 touch controller, you can’t see incoming call notifications when the device displays the Camera or Settings screen.

When the front of room monitor displays the active call message, close the Camera or Settings screens to answer the call.

Provisioning

PVENG-24585

On a PolyTC10 device, the Poly Lens QR code doesn't appear during out of box setup.

Register your system to Poly Lens Cloud after out of box setup using the system web interface.

Provisioning

EN-248675

PVENG-20443

On a Poly G7500 or Poly Studio X system, the device doesn’t connect via Wi-Fi and Cisco Access Points after a system update.

Disable Adaptive FT (Fast Transition) in Cisco Access Points.

 

 

Older releases:

  • Older 4.5.2 release >here<
  • Older 4.5.0 release >here<
  • Older 4.4.3 release >here<
  • Older 4.4.2 release >here<
  • Older 4.4.1 release >here<
  • Older 4.4 release >here<
  • Older 4.3.3 release >here<
  • Older 4.3.2 release >here<
  • Older 4.3.1 release >here<
  • Older 4.3.0 release >here<
  • Older 4.2.2 release >here<
  • Older 4.2 release >here<
  • Older 4.1.4 release >here<
  • Older 4.1.3 release >here<
  • Older 4.1.2 release >here<
  • Older 4.1.1 release >here<
  • Older 4.1.0 GA2 release >here<
  • Older 4.1.0 release >here<
  • Older 4.0.2 release >here<
  • Older 4.0.1 release >here<
  • Older 4.0 release >here<
  • Older 3.14.2 release >here<
  • Older 3.14.1 release >here<
  • Older 3.14.0 release >here<
  • Older 3.13.0 release >here<
  • Older 3.12.0 release >here<
  • Older 3.11.0 release >here<
  • Older 3.10.0 release >here<
  • Older 3.9.1 release >here<
  • Older 3.9.0 release >here<
  • Older 3.8.0 release >here<
  • Older 3.7.0 release >here<
  • Older 3.6.0 release >here<
  • Older 3.5.0 release >here<
  • Older 3.3.4 release >here<
  • Older 3.3.2 release >here<
  • Older 3.3.1 release >here<
  • Older 3.3 release >here<
  • Older 3.2.3 release >here<
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