Scanning, Faxing & Copying

The new computer won't allow the printer to scan to computer. It indicates no computer found.

• HP Pavilion Desktop PC TP01-2000a (2Z6C9AV)
• Microsoft Windows 11

Hi,I am trying to Scan using the HPE Easy Scan program from my Mac running, MAC OS Sequoia 15.4.1, and the Tractor ...

• HP OfficeJet Pro 8035e All-in-One Printer
• other

my HP4155E won't scan from the document feeder. It will print and copy just find. It is online, wifi on, updated ap...

I am in a 1.5 hour WhatsApp chat with HP Support to try and get my HP 7605 to scan to email. I have tried and faile...

• HP Smart Tank 7605 All-in-One
• Microsoft Windows 11

trying to send docs to an email

• HP Envy 6555e All-in-One Printer

Have just changed broadband provider change over completed but now my scanner will not work. My lap top is a Dell L...

• HP ENVY 5032 All-in-One Printer

How do I remove an old email address from the printer 'Scan to Email' function? I have forgotten the PIN

SCAN to computer remains disabled and I am unable to enable this feature. I have downloaded the SCAN doctor tool wh...

• HP Color LaserJet Pro MFP 4301fdw Printer
• Microsoft Windows 11

in the past there was scan doctor available but no longer. I am using usb link for computer to printer but windows ...

• HP Officejet 4630 e-All-in-One Printer
• Microsoft Windows 11

today my printer does not scan anymore - HP ENVY 4527 (4520 series)I turned everything off, restarted wifi, but not...

• Microsoft Windows 10 (64-bit)

Got a new computer which has Windows 11 Pro. Installed the scanning software but when I try to open the software, t...

• HP ScanJet Pro 3500 f1 Flatbed Scanner
• Microsoft Windows 11

Hp 4301fdw not scanning to usb. Brand new out of box

How can I set my scanner so that it does NOT show the blue lines of graph paper, or non-photo blue pencil?I have wr...

• laserjet MFP M29
• macOS 12.0 Monterey

Hi 👋Are there any charges for Faxing, using the HP Smart app on my iPhone ?Is this a free service or does it have ...

Hi, I bought a new Windows 11 laptop. My "old" HP printer used to scan with my "old" Windows 10 laptop. It won't sc...

• HP ENVY 4500 e-All-in-One Printer
• Microsoft Windows 11

Scanner freezing and disconnecting issue

About a month ago (Feb 2025) HP Smart on my Win 11 PC stopped saving to searchable .PDF files. Now only saves to im...

• Microsoft Windows 11
• Officejet Pro 6830

What can I do if the document has been removed and the "original loaded" message remains? That is my situation and ...

• other

hp scan to computer stopping at 3% enabling every time

• HP Officejet Pro 8610 e-All-in-One Printer
• Microsoft Windows 11

Is there any cost to send or receive faxes via HP Smart Fax app on an iPhone ? If so, what is the cost ?

Any resolution for this yet?I see many threads on this topic are ignored by HP. I'm a computer tech, and this has b...

• hp Color LaserJet Pro MFP M479fdw

I upgraded my macbook to Mac OS15 and now my HP8610 all in one printer will PRINT, but will not scan. I have gone t...

Hello,I have a officejet pro 8025 printer and I have an email address from my old job that I want to remove. This i...

• HP OfficeJet Pro 8025

When I use the document feeder to scan, it splits one page into 2, half on page and portion on the other, and when ...

I sent a fax successfully with HP Smart (I have the HP OfficeJet Pro 8028e All-in-One Printer), and at the bottom o...

• HP OfficeJet Pro 8028e All-in-One Printer
• macOS 12.0 Monterey

How can we get the updated version of HP Scan and Capture onto our present computer and printer?

• HP OfficeJet 5741 e-All-in-One Printer

It's not possible to scan off the computer a document in pdf (or jpg). See attached the message in the EWS. I own t...

• MFP M 479fdn
• Microsoft Windows 11