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- HP Community
- HP Support Community Knowledge Base
- Poly Video Conferencing Knowledge Base
- Poly Video Conferencing Knowledge Base
- [Software] [Software] Studio G62 & Studio X32, Studio X52 an...
Hello All,
Poly announces the new release of Poly VideoOS 4.7.0-466077 and TCOS 6.7.0-7002498 for all providers.
NOTE: Our Partner Microsoft has not yet added this to the Microsoft TAC so officially we do not recommend updating to this release.
Introduction
Software version: 4.7.0
Release date: June 2026
This Poly VideoOS software build includes the following device software versions:
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Poly VideoOS Lite 1.7.0
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Poly TCOS 6.7.0
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Poly IP table microphone 3.0.0
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Poly Studio E70 camera 1.14.3
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Poly Studio E60 camera 1.1.6.5
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Poly modular room switch 1.6.0
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Poly Studio A2 1.1.2
This release includes and is tested with the following partner application versions:
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Zoom Rooms: 6.7.6.9416
Zoom Rooms Controller (TC8 / TC10): 6.7.6
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Microsoft Teams Rooms: 1449/1.0.96.2025421910
Microsoft Teams Rooms Admin Agent: 1.0.0.202511230136. product
Microsoft Teams Rooms Authenticator: 6.2512.8111
Microsoft Teams Rooms Intune: 25.02.1
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Google Meet: 20260222.00.00
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Ring Central: 26.1.20.23
What's New
This sustaining release of Poly VideoOS is available for all Poly and partner modes.
Poly VideoOS 4.7.0 contains the following updates, fixes, and enhancements.
Hardware, connectivity, and configuration features
This release includes the following new hardware support, connectivity, and configuration features:
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You can now disable the X-XSRF token requirement in REST API calls.
See Disable the X-XSRF token on REST API calls.
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HP Direct Connect enabled for Microsoft Teams Rooms between Poly systems and touch controllers.
See HP Direct Connect enabled.
Enhancements and Fixes
This release provides many quality-focused enhancements and fixes to resolve customer issues. Notable resolved issues include:
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Poly systems have been successfully tested against both the CVE-2025-48543 Android Runtime Use-After-Free vulnerability and CVE-2024-43093 Android security vulnerability. (PVENG-34463 / PVENG-32248)
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The system or device can sometimes reboot during a meeting after audio read errors occur on Poly G7500 and Poly Studio X30 systems in Microsoft Teams mode or Zoom Rooms mode. (PVENG-36638 / PVENG-36407)
Disable the X-XSRF token on REST API calls
You can now disable the X-XSRF token requirement in the web user interface.
You can disable this feature, which is default enabled under Security > Access and set Require X-XSRF Authentication Token When Using REST API to off. Beginning with Poly VideoOS 4.6.2, Poly implemented enhanced REST API security protections to improve overall device security.
For further information, see Using an XSRF token in API sessions with PolyOS.
Note: HP Poly recommends leaving this setting as enabled. Disabling this feature is for systems that can’t send X-XSRF tokens.
HP Direct Connect enabled
HP Direct Connect simplifies Microsoft Teams Rooms deployment by running Teams only on the Poly VideoOS system.
The Poly touch controller acts as a local control without requiring its own Microsoft Teams Rooms sign‑in or cloud pairing. This reduces setup complexity, lowers network and security risk, removes the probability of sign outs and pairing issues, and improves reliability while preserving the same end‑user experience.
Previous PolyOS releases relied on the fact that a Paired Poly TC Touch Controller would need an instance of Microsoft Teams to run at the same time as on the actual Poly Video Device. They then paired via the Internet.
From PolyOS 4.7.0 onwards HP Direct Connect eliminates this and utilizes the Teams Console display to run virtually on the Front of Room FoR device via the local Network. This eliminates the need for a separate Microsoft Teams application to run on the TC device.
How do I enable this?
Navigate to General Settings > System Settings > HP Direct Connect and enable it.
Once this is enabled, a warning will make the user aware of the change.
This causes the Microsoft Teams application running on the TC Touch Panel to log out of the Microsoft TAC:
And only the Microsoft Teams application on the Front of Room FoR will be required to be logged in. You can still use Poly Lens to remotely access the Touch Console as described >here<
Resolved Issues
Review the resolved issues in this release.
Note: These release notes may not list all the issues that the team has fixed, User Experience updates, performance improvements, and upgrades. The information reflects the status at the time of release and may change without notice.
Resolved issues in this release take effect once you update your system.
| Category | Issue ID | Description |
|---|---|---|
| Audio | PVENG-38728 | On Poly Studio X video bars and Poly Studio G62 systems in Poly Video mode, HDMI content audio plays when the HDMI audio input level is set to 0. |
| Audio | PVENG-38595 | On a Poly Studio X72 video bar sharing content via HDMI, the right audio channel duplicates the left audio channel. |
| Audio | PVENG-36945 | On a Poly Studio X video bar in Google Meet mode, calls are intermittently being joined muted. |
| Audio | PVENG-36697 | On a Poly G7500 system in Poly Video mode, the content audio is also muted with HDMI audio. |
| Audio | PVENG-36638 / PVENG-36407 | On Poly G7500 and Poly Studio X30 systems in Microsoft Teams mode or Zoom Rooms mode, the system can sometimes reboot during a meeting after audio read errors occur. |
| Audio | PVENG-33788 | On a Poly Studio G62 system with a USB-connected Shure MX microphone, sometimes sync mute doesn't work. |
| Audio | PVENG-9176 | On a Poly Studio X52 video bar with a connected Samsung monitor, the TV Speakers option doesn’t work. |
| Camera | PVENG-38180 / PVENG-36507 | On a Poly Studio G62 system with connected Poly Studio E70 and E60 cameras via a Netgear switch, there is a delay switching between the cameras. |
| Camera | PVENG-37457 | On a Poly G7500 system using Zoom Rooms mode with a connected Poly Studio E70 camera, the camera can enter a hung state for up to a minute. |
| Camera | PVENG-36443 | On a Poly G7500 system using Zoom Rooms mode with a connected Poly Studio E70 camera, people count data doesn’t appear in Zoom Rooms when the camera name is customized. |
| Camera | PVENG-34800 | On a Poly G7500 or Poly Studio G62 system with an LLN-connected Poly Studio E60 camera, the camera feed freezes 5-15 seconds into a call. |
| Camera | PVENG-34139 | On a Poly Studio system when selecting Poly Device Mode and attempting to start a Microsoft Teams call, the camera sometimes fails to turn on. |
| Device Management | PVENG-38041 | On a Poly system with a connected Poly touch controller, extended emoji sets and reactions fail to show on connected monitors despite appearing correctly on the touch controller. |
| Device Management | PVENG-37109 | On Poly Studio X video bars and Poly G7500 systems in Microsoft Teams mode, the device can reboot when you connect a MacBook in Poly Device Mode. |
| Device Management | PVENG-36637 | On a Poly G7500 system in Microsoft Teams mode, the system web interface weekly scheduled auto restart banner shows the wrong day of the week in Japanese and Chinese. |
| Device Management | PVENG-36565 | On a Poly system with a connected Poly touch controller, the on-screen time sometimes lags or stops before correcting itself to match the touch controller. |
| Device Management | PVENG-35206 | On a Poly Studio X32 video bar, local HDMI content can display as a blurry half screen during Pexip Cloud or Zoom Rooms meetings. |
| Device Management | PVENG-37277 | On a Poly G7500 or Poly Studio G62 system, the Poly Control app doesn't respond to the connect button. |
| Device Management | PVENG-34463 | Poly systems have been successfully tested against the CVE-2025-48543 Android Runtime Use-After-Free vulnerability. |
| Device Management | PVENG-32248 | Poly systems have been successfully tested against the CVE-2024-43093 Android security vulnerability. |
| Partner Application | PVENG-33477 | On Poly G7500 systems and Poly Studio X30, X50 and X70 video bars in Microsoft Teams mode, the system signs out of Microsoft Teams after entering Poly Device Mode because device encryption is reported as disabled. |
| Peripherals | PVENG-33700 | On a Poly Studio G62 system in Zoom Rooms mode with a third display connected via a USB-A to HDMI adapter, the display doesn't enter sleep mode. |
| Peripherals | PVENG-36789 | On a Poly TC10 touch controller in Zoom Rooms mode, the LED turns white and stops reflecting room availability or meeting status after you open System Settings and change display appearance or check for software updates. |
| Peripherals | PVENG-33616 | On a Poly TC8 touch controller in Microsoft Teams mode, the touch controller randomly signs itself out of Teams. |
| Provisioning | PVENG-36554 | On a Poly system in Microsoft Teams mode, the Teams user interface on the Poly touch controller loses the current call state when switching back from A/V Controls or Extron Environment via REST API. |
| Provisioning | PVENG-36483 | On a Poly Studio X50 video bar, the system stops sending remote syslog messages to a syslog server after a reboot when the server is configured using a Fully Qualified Domain Name (FQDN). |
| Provisioning | PVENG-36349 | On a Poly TC10 touch controller in Microsoft Teams mode, the device fails to connect to Poly Lens and Microsoft Teams after you enable web proxy auto-configuration using a PAC file. |
| Provisioning | PVENG-33601 | On Poly Studio X52 and Poly Studio X70 systems using H.323 registration with Poly Clariti Manager, the gatekeeper status can display as unknown when an alternate gatekeeper is available. |
| Provisioning | PVENG-33452 | On a Poly Studio X52 video bar, automatic log transfer to a USB storage device doesn’t start when the configured usage threshold is reached when Save Logs to Internal Storage is enabled. |
| Provisioning | PVENG-33434 | On Poly systems with a connected Poly touch controller, the Dynamic Host Configuration Protocol (DHCP) vendor class identifier changes across DHCP Discover, Request, and Inform transactions. |
| Provisioning | PVENG-33365 | On a Poly system configuring SCEP with a two-tiered certificate, the certificate installment process fails. |
| Provisioning | PVENG-33330 | On Poly systems, provisioning rejects the homeScreen.backgroundImage parameter as an invalid URL when the image URL or file name contains spaces and isn’t URL-encoded. |
| Provisioning | PVENG-27012 | On a Poly system with a connected Poly Studio A2 using an HP Poly compatible USB adapter as the main network connection causes issues with identifying the device within Zoom Device Manager. |
Known Issues
Review the known issues in this release.
Note: These release notes don’t provide a complete listing of all known issues for the software. Issues not expected to significantly impact customers with standard voice and video conferencing environments may not be included. In addition, the information in these release notes is provided as-is at the time of release and is subject to change without notice.
This known issues table only includes issues discovered during this release. For known issues in the previous release, see here Poly VideoOS Software Release Notes 4.X..
| Category | Issue ID | Description | Workaround |
|---|---|---|---|
| Audio | VOICE-77624 | On a Poly Studio X70 video bar with a Poly Trio C60 phone paired as an audio device, the far end may hear audio clipping. | No workaround. |
| Camera | PVENG-37108 | On a Poly G7500 system with a USB-connected EagleEye Cube, in Device Management, the camera displays a 'Software version not found' message. | Poly EagleEye Cube software is not included in the update package since Poly VideoOS 4.5.0. |
| Camera | PVENG-35985 | On a Poly Studio X52 or Poly Studio X32 with a USB-connected Poly Studio E60 or Poly Studio E70 camera set as primary People camera, the primary camera reverts back to the built-in camera after reboot. | After selecting the Poly Studio E60 or Poly Studio E70 the primary camera, use the camera presets to set a preset for the camera. |
| Camera | PVENG-33494 | On a Poly Studio X video bar or system in a SIP call, the Poly device sometimes establishs an overall call rate that is lower in bandwidth than what is defined by the PIP call. | Go to Call Configuration >Dialing Preference > Preferred Speed for Placed Calls. Note: The default setting is 3840K but can support up to 6144K. |
| Camera | PVENG-8496 | Selecting Disable All USB Ports on the Poly Studio X70 video bar disconnects the camera. | No workaround. |
| Camera | PVENG-20463 | On a Poly Studio X50 video bar in an inverted configuration, sometimes speaker framing doesn't detect the speaker. | Poly Studio X50 is designed to be upright whether mounted above or below the monitor. Mount the Poly Studio X50 in the upright position. |
| Configuration | PVENG-6386 | On a Poly Studio X video bar in Poly Video Mode with no monitor connected, the device fails to work. | Connect any monitors, cameras, or peripherals before starting the system. |
| Device Management | PVENG-36352 | On a no Bluetooth/radio Poly Studio X70 video bar, the device displays the HP logo and remains stuck in the boot up process. | No workaround. |
| Device Management | PVENG-37006 | On a Poly Studio X32 video bar in Google Meet mode with a connected Poly TC10 touch controller, the camera and microphone buttons are greyed out on the touch controller. | Set default camera framing to No Preference in the Google Meet interface. |
| Device Management | PVENG-35522 | On a Poly Studio X video bar or Poly system, no new build is found, if using HTTPS urls to contact your new software update server. | Configure your software update server to support sending an intermediate certificate authority (CA) or check with HTTP urls. |
| Device Management | PVENG-33437 | On a Poly G7500 system, gaps are sometimes seen in the system logs. | No workaround. |
| Device management | PVENG-30194 | On a Poly Studio G62 system with a connected PoE+ class 4 injector or Ethernet switch, sometimes the system will restart due to insufficient power. | Use a PoE++ Class 5 injector or Ethernet switch. |
| Device management | PVENG-25311 | On a Poly Studio X video bar in Microsoft Teams or Zoom Rooms mode in a Webex Direct Guest Join call, content may not show to the far end due to the Webex call requiring 180fps video. | No workaround. |
| Device management | PVENG-25545 | If you capture a snapshot during a content sharing session and end the session with the snapshot displayed, the system remains awake and doesn't enter sleep mode. | Start and end another call. |
| Device management | PVENG-25544 | On Poly Studio G62 system, disabling all USB ports doesn't work. | No workaround. |
| Device management | PVENG-7684 | On a Poly Studio X video bar in Microsoft Teams mode with a connected Poly TC8 touch controller, the system may show as offline in Teams Admin Center (TAC) and unpair with the touch controller. | Restart the system and enable the daily or weekly Scheduled Auto Restart feature. |
| Device management | PVENG-4450 | On a Poly G7500 system or Poly Studio X video bar, when connected via an Ethernet switch with Energy Efficient Ethernet enabled there may be a momentary loss of connection. | Disable Energy Efficient Ethernet on the switch. |
| Partner application | PVENG-8425 | On a Poly Studio X70 video bar with a connected Poly Studio E70 camera in Zoom mode, switching the Poly Studio E70 camera and enabling Smart Gallery may result in the system defaulting back to the built-in camera. | Use one of the other available tracking modes, including manual, speaker focus, or autoframing. |
| Partner application | PVENG-9005 | On a Poly Studio X video bar in Teams mode, the PAC file instruction isn’t correctly utilized to bypass the proxy. | Use the (dnsDomainIs(host, "local.example.com") function instead of an IP based (isInNet(dnsResolve(host), "ip_address", "IP_address_pattern_mask") function. |
| Peripherals | PVENG-20689 | On a Poly Studio X72 system connected to a Dell touch screen monitor, touching the monitor doesn't wake up the system. | Use a connected Poly touch controller or remote control to wake the system. |
| Peripherals | PVENG-12655 | On Poly Studio X70, after you power cycle the system, the connected Poly TC8 touch controller is forced to pair again after one minute. | Wait for the Poly TC8 touch controller to pair to the system. |
| Peripherals | PVENG-9141 | On a Poly G7500 system, the device doesn’t connect using Miracast. | Restart the system and wireless connection. |
| Peripherals | PVENG-9924 | On a Poly Studio X50 video bar in Poly Video Mode with a connected Poly TC8 touch controller, you can’t see incoming call notifications when the device displays the Camera or Settings screen. | When the front of room monitor displays the active call message, close the Camera or Settings screens to answer the call. |
| Provisioning | PVENG-38759 | On a Poly system with Poly Clariti Manager enabled, after a system update,Poly Clariti Manager shows as Not Applicable. | Reprovision Poly Clariti Manager. |
| Provisioning | PVENG-37208 | On a Poly system provisioned through Poly Clariti Manager with Poly Lens enabled but a firewall preventing communication, the system doesn't send status updates to Clariti Manager. | Disable the Poly Lens Cloud connection. |
| Provisioning | PVENG-35989 | When you enable Always Validate Peer Certificates From Server provisioning with Poly Lens fails. | Don't enable Always Validate Peer Certificates From Server when using Poly Lens provisioning. |
| Provisioning | PVENG-20443 | On a Poly G7500 or Poly Studio X system, the device doesn’t connect via Wi-Fi and Cisco Access Points after a system update. | Disable Adaptive FT (Fast Transition) in Cisco Access Points. |
Older releases:
- Older 4.6.2 release >here<
- Older 4.6.1 release >here<
- Older 4.6.0 release >here<
- Older 4.5.2 release >here<
- Older 4.5.0 release >here<
- Older 4.4.3 release >here<
- Older 4.4.2 release >here<
- Older 4.4.1 release >here<
- Older 4.4 release >here<
- Older 4.3.3 release >here<
- Older 4.3.2 release >here<
- Older 4.3.1 release >here<
- Older 4.3.0 release >here<
- Older 4.2.2 release >here<
- Older 4.2 release >here<
- Older 4.1.4 release >here<
- Older 4.1.3 release >here<
- Older 4.1.2 release >here<
- Older 4.1.1 release >here<
- Older 4.1.0 GA2 release >here<
- Older 4.1.0 release >here<
- Older 4.0.2 release >here<
- Older 4.0.1 release >here<
- Older 4.0 release >here<
- Older 3.14.2 release >here<
- Older 3.14.1 release >here<
- Older 3.14.0 release >here<
- Older 3.13.0 release >here<
- Older 3.12.0 release >here<
- Older 3.11.0 release >here<
- Older 3.10.0 release >here<
- Older 3.9.1 release >here<
- Older 3.9.0 release >here<
- Older 3.8.0 release >here<
- Older 3.7.0 release >here<
- Older 3.6.0 release >here<
- Older 3.5.0 release >here<
- Older 3.3.4 release >here<
- Older 3.3.2 release >here<
- Older 3.3.1 release >here<
- Older 3.3 release >here<
- Older 3.2.3 release >here<