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HP PCs – Troubleshooting Blue Screen Errors in Windows

An HP desktop or notebook PC may unexpectedly display a blue screen error (BSOD) and restart, freeze, or fail to start Windo...

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HP Care Pack: Extended Coverage, Support, and Accidental Damage Protection for HP PCs — What It Is and How to Use It

HP Care Pack, including what it covers, how long the coverage lasts, whether accidental damage is included, how repairs are ...

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Fixing a Broken Hinge on HP 15-d035dx / 15-da0000 / 15-db0000–Series Notebooks

A broken or damaged hinge on an HP notebook is generally fixable, but how easy it is depends on whether the hinge itself is ...

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HP Pavilion Gaming Laptop 15v – Realtek RTL8822CE Wi-Fi Disconnects Intermittently

The HP Pavilion Gaming Laptop 15v may intermittently lose its Wi-Fi connection when using the Realtek RTL8822CE 802.11ac PCI...

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HP Pavilion x360 – How to Update BIOS to Version F.25

The HP Pavilion x360 require a BIOS update to F.25 to address firmware-related compatibility or startup issues. In some case...

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HP ZBook Fury 15 G7 – BIOS Firmware Update Fails With Error 259

The HP ZBook Fury 15 G7 Mobile Workstation (9VS25AV) fails to install a BIOS/System Firmware update. The BIOS update may fai...

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Broadcom BCM43142 Wi-Fi Driver Not Available or Not Installing on HP ENVY 15t-ae100 C

After installing Windows 7 64-bit on an HP ENVY Notebook – 15t-ae100 C, the Broadcom BCM43142 802.11 b/g/n Wi-Fibroadcom bcm...

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HP OmniBook 7 16-inch – VIDEO_MEMORY_MANAGEMENT_INTERNAL (0x10E) Crash

The HP OmniBook 7 16-inch Laptop Next Gen AI PC may display a black screen and unexpectedly restart with the following error...

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HP Spectre x360 15-df0033dx – Camera Not Detected After Uninstalling Camera Driver

The built-in camera on an HP Spectre x360 15-df0033dx is no longer available after the camera device was uninstalled from Wi...

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HP Printer – Printer Works from Mobile Device but Not from Laptop

The printer works correctly when printing from a mobile device but does not print from a laptop. The printer initially worke...

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HP Spectre x360 – Error 502 CMOS and Error 602 Battery During Startup

HP Spectre x360 running Windows 11 displays the following errors during startup: Error 502 – CMOS Error 602 – Battery Thes...

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HP 14 Laptop PC 14-d5000 – OBS Studio Does Not Capture Audio in Windows 11

OBS Studio does not capture audio on an HP 14 Laptop PC 14-d5000 (4T802AV) running Windows 11, although the same OBS softwar...

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HP Laptop 15-dw4145cl – Realtek RTL8822CE Wireless Adapter Fails Wireless Stress Test or Provides Slow Wi-Fi Performance

The HP Laptop 15-dw4145cl may experience slow or inconsistent Wi-Fi performance even when an internet speed test reports nor...

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HP ENVY 16-h0000 Laptop – Bottom Cover Screws Falling Out

The screws securing the bottom cover of an HP ENVY 16 inch Laptop PC 16-h0000 (534C7AV) may become loose and fall out. The c...

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HP ENVY 15-as103tu – Touchpad Left and Right Click Not Working - Windows 10/11

The left-click and right-click functions on the touchpad are not working on the HP ENVY 15-as103tu notebook.mouse pad won’...

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Insyde Firmware Utility – December 2021 Security Updates

HP has identified potential security vulnerabilities in the Insyde UEFI firmware update utility used by certain HP PC produc...

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HP PCs – How to Reset BIOS or UEFI Settings to Default

The computer may experience hardware configuration, startup, or compatibility problems after BIOS/UEFI settings have been ch...

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HP Notebook – Computer Does Not Turn On or Start

The HP notebook does not turn on, does not start, or shows no response when the power button is pressed. In some cases, the ...

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HP Care Packs – Warranty Extensions and Protect Your HP Device

HP Care Packs are optional service plans that extend or enhance the standard warranty coverage of eligible HP products. Depe...

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HP Notebook – Fingerprint Reader Not Working After Installing Windows 11 /10

The fingerprint reader does not work after installing fingerprint driver for window1164-bit on an HP Pavilion dv6-6c65sx not...

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HP PCs – Computer Starts but the Screen Remains Blank no display (Windows 11, 10)

The HP computer powers on—the LEDs may light up and the fan or hard drive may be running—but the display remains completely ...

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HP Spectre x360 15t-eb100 – Upgrade Options for SSD, RAM, and Graphics

The HP Spectre x360 15t-eb100 has limited hardware upgrade options. The system memory (RAM) is integrated into the motherboa...

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HP Notebook – Unknown PCI Device (PCI\VEN_8086) After Windows Reinstallation

After performing a clean installation of Windows on an HP notebook, an Unknown Device may appear in Device Manager under Oth...

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Windows 11 on HP ENVY x360 with AMD Ryzen 5 2500U

The HP ENVY x360 15-cp0598sa with anamd ryzen 5 2500u won’t run windows11The AMD Ryzen 5 2500U is not on M...

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HP 2000-2106TU Notebook PC – Bluetooth Peripheral Device Driver for Windows 7 32-bit

After reinstalling Windows 7 32-bit on an HP 2000-2106TU Notebook PC, Bluetooth may not work correctly or Bluetooth Peripher...

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HP Consumer Notebook PCs – How to Update the BIOS (Windows)

If you want to update the BIOS (Basic Input/Output System) on an HP Consumer Notebook running Windows. Updating the BIOS can...

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HP Envy 360 13-ay0xxx Notebook PCs – F5 (Speaker Mute) and F8 (Microphone Mute) LED Indicators Do Not Light Up

HP notebook PCs, the F5 (Speaker Mute) and F8 (Microphone Mute) f5 not controlling microphone keys continue to mute and unm...

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Fixing Cooling Fan Not Operating Correctly on an HP Laptop

The system has detected that a cooling fan is not operating correctly. Continued operation is not recommended and may cause ...

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Missing PCI Controller Driver After Installing Windows 10 on HP 250 G4

After Performing a clean installation of Windows 10 on an HP 250 G4 Notebook, Device Manager continues to show a PCI Control...

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HP OmniBook 7 AI 14 – Unable to Repair BIOS Because HP Support Page Shows an Older BIOS Version

If you are unable to repair the BIOS because the HP Software and Drivers page for their notebook only provides an older BIOS...

Featured Articles

Intermittent black screen issues on HP Laptops and Desktops
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