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What to do if laptop battery drains when turned off

Clicking on the windows 10 or 11 power "Shut Down" should turn off the laptop.If your laptops is unplugged and you find the b...

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Diagnosing sleep problems in modern notebooks

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New Feature! Windows 10 Version selection option in Software pages

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Forgot or change password HP Support Assistant!

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Updating your PC to Win10 v20H2

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Tests and procedures performed on the HP ProBook x360 notebook.

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HP Sure View App Is not supported on this device - Windows 10 2004 (20H1).

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Getting older builds of Windows 10 from Microsoft

You are using a PC that has Windows 10 on it, but it has become corrupted for some reason and while you know that you can re...

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Preparing a used HP notebook for resale

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Are you Back to the Office?

I have to admit, I really do miss going to the office. The HP campus in Houston is brand new and state of the art. It was de...

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Updating your laptop to Windows 10 v2004 -- May 2020 Update

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HP Diagnostics solutions to help you resolve your PC issues with ease.

Learn how to identify and resolve common issues with your HP PC with the help of our various automated solutions including d...

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Power ON – No-Display Issue

Here are two methods that we can try to fix "Power ON – No-Display Issue" Issue. Method 1: Release the electrostatic charge1....

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HP laptops - Sleep mode issues in Windows 10 or Windows 11

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Print & PC Cleaning Guidance from Steph and Bill -- HP How To For You

Check the latest HP How To For You video from@ibfrenchyand@SE_Video for tips on how to properly clean your HP PC & print dev...

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Are you working from home too? Let’s figure it out together.

Hi there! While some of my HP colleagues in Asia have been dealing with the Covid-19 pandemic since before the Lunar New Yea...

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My WebCam does not seem to work. What can I do ?

Question My WebCam does not seem to work. What can I do? Answer The first troubleshooting step you should try is to re...

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How to disinfect your PC or printer to prevent transmission

Hi! HP recently released guidance for cleaning your HP products in light of current COVID-19 concerns. Please review the inf...

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Camera not found on HP Spectre x360 or HP ENVY (0xA00F4244 or Black Screen)

Symptoms (Case A)When opening up the Windows 10 Camera application, the message"We can't find your camera"with error code 0xA...

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Manually Updating the Latest HD Graphics Driver from Intel... for Intel 6th Gen Core Processors

This article will explain how to update the Intel HD graphics driver on the above platform to the latest driver directly from...

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Testing for Hardware Failures

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New notebook running slow

New notebook is running slow. When purchasing a new notebook and after getting it up and running it might be running slow du...

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Clock is showing wrong time

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